Device Repair Tech/Store Associate

Batteries Plus - Quintik, Inc; Amarillo (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discount

Fast-paced work environment

Job summary

Batteries Plus Bulbs is seeking a motivated Sales Associate to assist customers, test and repair devices, and contribute to daily store operations in a fast-paced retail setting.

Responsibilities include helping customers choose batteries and light bulbs, performing repairs with training, answering phones, managing inventory, and upselling products. Weekend hours are required; no benefits. Training provided and a discount available.

Qualifications

• Must have reliable transportation.
• Strong customer service and communication skills.
• Tech-savvy with ability to quickly learn new processes and technologies.

Responsibilities

• Assist customers in purchasing batteries, light bulbs, and related products (training provided).
• Replace batteries in vehicles, watches, key fobs, and devices (training provided).
• Maintain inventory and store appearance; upsell products.
• Repair cell phones or other devices as needed (training provided).
• Handle phones and general store operations.

Skills

Customer service

Communication

Tech aptitude

Teamwork

Education

High school diploma or equivalent

Tools

Device repair basics

Job description

Who We Are Looking For?

We're looking for motivated Trusted Advisor who enjoy working with people and solving problems. Customer service is our business, and we aim to exceed our customers' expectations by listening, asking questions, researching, and then offering a solution. A successful advisor will identify and offer additional products that meet the needs of our customers. On a daily basis advisors work with smart phones, batteries, bulbs and other products that need to be tested and repaired. Additional duties include answering phones, inventory control, and general store operations.

Is This You?

Not a battery and bulb expert? No problem...we will train you! We're looking for associates who are EAGER TO WORK, ENJOY WORKING WITH THE PUBLIC, have a high level of computer aptitude, exhibit exceptional customer service skills, and are continually striving to increase their index of knowledge. Being tech-savvy is a huge plus. Ideal candidates will be organized self-starters with excellent communication skills. If you possess this skill set and experience in retail sales or device repair, we want to talk to you.

What We Offer

• Competitive hourly wage with the potential to earn additional income through sales incentives
• Employee discount
• An exciting, fast-paced work environment

Who We Are

Batteries Plus Bulbs is the nation's first, largest, and fastest-growing battery and light bulb franchise of its kind, becoming the single-source supplier for all battery and light bulb power needs.

In 2016 Batteries Plus Bulbs formally added the "We Fix It Division" as the Premier Smartphone and Mobile Device repair destination.

Take your career to the next level and join a proven leader in the industry.

Batteries Plus Bulbs stores are independently owned and operated.

Sales Associate / Customer Service Duties:

• Assist retail and commercial customers in the purchase of batteries, light bulbs, and other products (training provided)
• Replace batteries in vehicles, watches, key fobs, cell phones, and more (training provided)
• Maintain proper inventory by stocking and facing shelves
• Add on and upsell product
• Maintain store appearance and cleanliness

Tech Duties:

• Repair cell phones, tablets, and other devices as needed (training provided)
• Maintain proper inventory

Qualifications:

• MUST HAVE RELIABLE TRANSPORTATION
• H.S. diploma/equivalent
• Demonstrated technical aptitude and ability to quickly learn new processes and technologies with minimal guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments, effectively prioritize, follow up, and meet deadlines
• Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train
• Working conditions are typical for a retail environment
• This position requires the employee to regularly use hands to handle or touch electronic products. The position also requires the employee to regularly use a computer and other office equipment, as well as tools.
• This position WILL require lifting up to 50 lbs. on a regular basis.
• Weekend hours are required. No benefits.