Device Refurbishment & Shipping Specialist

Modivcare; Sullivan (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employer Paid Basic Life Insurance and

AD&D

401(k) Retirement Savings Plan with  

Paid Time Off

Paid Parental Leave

Tuition Reimbursement

Employee Discounts

Job summary

Modivcare is seeking a detail-oriented Shipping/Refurbishment Support in Sullivan, IL to clean, inspect, and package returned medical devices for order fulfillment. You will verify device functionality, log items into Rivet, and ensure adherence to quality standards while meeting daily team goals onsite.

The role requires a high school diploma, 0+ years of experience, and flexibility for overtime. Proficiency in Word, Excel, Outlook, and PowerPoint is expected, with strong communication and

Qualifications

• High School Diploma required.
• Zero (0) plus years of experience.
• Or equivalent combination of education and/or experience.
• Ability to work flexible hours and overtime when needed.
• Self-motivation and the ability to work independently and with teams.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks as the same time.

Responsibilities

• Cleans and inspects returned devices.
• Ensures device functionality and meets quality specifications.
• Verifies via that burn in process the vitality of the battery life.
• Ensures all equipment that is collected, cleaned, and reflected in inventory.
• Scans device accurately into medical practice management software (i.e., Rivet).
• Follows proper procedures for devices that are returned.
• Meets daily and team goals.
• Completes accurate and timely documentation per established guidelines.
• Resolves problems by clarifying issues; researching and exploring answer and alternative solutions; implementing solution and /or escalating unresolved.
• Abides by Compliance Department standards for documentation.
• Maintains order process via shipping que.
• Ensures products are shipped out according to company standards according to shipping schedule.
• Logs into shipping phone que to answer internal communications regarding shipping.
• Informs Shipping & Refurbishment Lead of inventory needs.
• Packages devices properly for shipment including required device documentation.
• Maintains company quality assurance standards.
• Maintains access to, and security of, highly sensitive materials.
• Refers client complaints to appropriate persons.
• Maintains protocol information supplied from reference materials, memos, and training sessions.
• Participate in other projects or duties as assigned.

Skills

Word

Excel

Outlook

PowerPoint

Education

High School Diploma

Job description

Modivcare is seeking a detail-oriented Shipping/Refurbishment Support in Sullivan, IL to clean, inspect, and package returned medical devices for order fulfillment. You will verify device functionality, log items into Rivet, and ensure adherence to quality standards while meeting daily team goals onsite.

The role requires a high school diploma, 0+ years of experience, and flexibility for overtime. Proficiency in Word, Excel, Outlook, and PowerPoint is expected, with strong communication and