Device QA Technician - Production & Staging

gobravvo; Cleveland (OH); On-site; USD 25,000 - 44,000; Full time

Job summary

gobravvo is seeking a Quality Assurance Technician in a fast-paced manufacturing environment. You will perform hands-on inspections, verify device staging, and ensure that all components and documentation meet customer requirements before shipment.

You will document issues, collaborate with project leads, and follow safety and cleanliness guidelines while supporting inventory and device setup. This role emphasizes attention to detail and teamwork to uphold quality standards.

Qualifications

• Minimum of 1 year of experience in quality control or quality assurance roles.
• At least 2 years of experience in device staging, production, or systems support environments.
• Customer service experience in a support environment is preferred.
• Proficiency in supporting hardware, peripherals, and resolving connectivity issues.
• Exceptional attention to detail and strong organizational abilities.

Responsibilities

• Conduct thorough quality control audits to support a 99.9% accuracy target.
• Identify and document quality assurance issues, documentation errors, and system discrepancies.
• Serve as the final quality checkpoint for outgoing orders, validating completeness and accuracy.
• Verify device staging, packaging, accessories, and kitting requirements.
• Inspect devices for shipping damage and functional integrity.
• Test, charge, and replace device batteries where necessary.
• Configure network settings and install required applications as specified by project guidelines.
• Upgrade device software and firmware according to instructions.
• Communicate device or system issues clearly to Project Leads and relevant team members.
• Repackage and label completed orders in accordance with specifications.
• Perform quality checks to ensure all customer requirements are met prior to shipment.
• Troubleshoot minor technical issues and elevate complex problems for resolution.
• Assist with the setup of devices, including peripherals and accessories.
• Organize inventory and maintain proper device storage conditions.
• Follow workplace safety guidelines and maintain a clean, organized work area at all times.

Skills

Attention to detail

Organizational skills

Communication

Problem solving

Teamwork

Customer service

Troubleshooting

Documentation

Safety & cleanliness

Job description

gobravvo is seeking a Quality Assurance Technician in a fast-paced manufacturing environment. You will perform hands-on inspections, verify device staging, and ensure that all components and documentation meet customer requirements before shipment.

You will document issues, collaborate with project leads, and follow safety and cleanliness guidelines while supporting inventory and device setup. This role emphasizes attention to detail and teamwork to uphold quality standards.