Development & Stewardship Coordinator

Our Lady Of Mercy Community Outreach Services, Inc.; Johns Island (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Paid holidays

Paid medical/dental/vision/Life/AD&D

403B with matching contributions

Job summary

Our Lady of Mercy Community Outreach is seeking a Development & Stewardship Coordinator on Johns Island, SC. The role partners with the Director of Advancement to steward donors, manage gift processing, and coordinate communications and events.

The ideal candidate is highly organized with strong written and verbal communication skills, experience in nonprofit development, and a commitment to mission-driven service. Bachelor’s degree preferred; 1–3 years experience preferred.

Qualifications

• Bachelor’s degree preferred in communications, nonprofit management, marketing, business administration, or related field
• 1–3 years of nonprofit development, donor relations, administrative support, customer service, communications, or database management preferred
• Equivalent experience will also be considered

Responsibilities

• Maintain accurate donor records and CRM data; process gifts and updates
• Coordinate donor acknowledgments, tax receipts, and stewardship communications
• Support donor communications and fundraising campaigns and events
• Assist with monthly reconciliation and reporting with finance team
• Document donor interactions and stewardship activities in the CRM
• Assist advancement staff with donor cultivation and follow-up

Skills

Strong organizational skills

Excellent written/verbal communication

Multi‑tasking

Customer service & relationship skills

Discretion with confidential donor情報

Team collaboration

Microsoft Office

CRM/database experience

Canva experience

Self-motivated

Donor stewardship

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

CRM/Database platform

CharityProud

Canva

Job description

Development & Stewardship Coordinator

Reports to: Director of Advancement

Location: Primarily Johns Island, SC

Salary: $40,000-$50,000/year

Job Description

The Development & Stewardship Coordinator works closely with the Director of Advancement to support donor stewardship, fundraising operations, development communications, and administrative coordination for the organization. This role plays a critical part in ensuring donors, sponsors, and community supporters experience meaningful, timely, and professional engagement with the organization.

The Development & Stewardship Coordinator is responsible for maintaining the integrity of donor records and gift processing, coordinating acknowledgments and stewardship touchpoints, supporting donor communications, assisting with fundraising campaigns and events, and helping ensure smooth day-to-day development operations.

The ideal candidate is highly organized, detail-oriented, relational, and service-oriented with strong communication skills and a passion for mission-driven work.

Job Requirements

• Education: Bachelor’s degree preferred in communications, nonprofit management, marketing, business administration, or related field
• Experience: 1–3 years of experience in nonprofit development, donor relations, administrative support, customer service, communications, or database management preferred.
• Equivalent experience will also be considered.

Qualifications/Skills

• Strong organizational skills with exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities, projects, and deadlines simultaneously
• Strong customer service and relationship-building skills
• Demonstrated professionalism, discretion, and integrity when handling confidential donor information
• Ability to work collaboratively in a fast-paced, mission-driven environment
• Proficiency in Microsoft Office Professional Suite
• Experience with CharityProud or similar CRM/database platforms preferred
• Familiarity with Canva, email marketing platforms, and donor communication tools preferred
• Self-motivated with the ability to anticipate needs and follow through independently
• Commitment to high-quality work, professionalism, and donor-centered service

Core Values of the Organization

• Compassion - Serving with a spirit of charity, love and understanding.
• Inclusiveness - Committing to ensure diversity and acceptance of all people.
• Dignity - Treating individuals with respect and honesty in all situations.
• Empowerment - Achieving results through teamwork and partnership.
• Integrity - Conducting ourselves in a highly ethical manner and serving as good stewards of our resources.

Role-Specific Competencies

• Problem-solving and flexibility
• Strong attention to detail and process management
• Ability to prioritize and adapt in a fast-paced environment
• Excellent organizational and administrative coordination skills
• Professional and relational communication style
• Ability to manage sensitive information with confidentiality and discretion
• Commitment to excellent donor stewardship and follow-through

Job Duties

Donor Database & Gift Management

• Maintain accurate and up-to-date donor and constituent records within the organization’s CRM/database system
• Process gifts, pledges, recurring donations, and donor updates in a timely and accurate manner
• Coordinate donor acknowledgments, tax receipts, tribute notifications, and stewardship communications
• Assist with monthly reconciliation and reporting processes in coordination with the finance team
• Ensure data integrity and consistency through regular database audits and quality control procedures
• Generate donor reports, mailing lists, giving summaries, and fundraising reports as requested
• Document donor interactions, communications, and stewardship activities within the CRM system

Donor Stewardship & Administrative Support

• Support the execution of donor stewardship and engagement efforts across annual giving campaigns, appeals, and fundraising initiatives
• Assist with preparing donor correspondence, stewardship emails, meeting materials, and follow-up communications
• Coordinate donor mailings, impact reports, acknowledgment projects, and stewardship touchpoints
• Support scheduling, preparation, and administrative follow-up for donor meetings and advancement activities
• Maintain organized digital and physical development records and files
• Assist with administrative coordination of development timelines, projects, and internal processes

Communications Support

• Draft and proofread donor-facing emails, acknowledgments, and fundraising communications
• Assist with light content creation and basic graphic design support using Canva or similar platforms
• Coordinate with the Marketing team to ensure development messaging aligns with organizational branding and campaigns
• Support preparation and distribution of development-related communications, newsletters, direct mail, and campaign materials

Event & Campaign Support

• Provide administrative and logistical support for fundraising events, donor stewardship activities, and community engagement opportunities
• Assist with RSVP tracking, sponsorship fulfillment coordination, auction or donation tracking, and post-event acknowledgments
• Support campaign administration through donor tracking, reporting, and communication coordination
• Assist advancement staff with preparation and follow-up related to donor cultivation and fundraising events

Team & Organizational Support

• Represent the organization with professionalism, warmth, and a donor-centered approach in all interactions
• Support additional advancement and organizational initiatives as needed
• Demonstrate commitment to the mission, values, and community impact of the organization

Schedule

Non-exempt, full-time employee. Business hours are Monday through Friday, from 8:30 a.m. to 4:30 p.m. with an hour lunch break. Our standard work hours may vary based upon position requirements. Additional hours may be required during peak times, which may require an adjusted work schedule, and evening/weekend hours in order to meet deadlines. All work hours above standard hours must have pre-approval of the supervisor.

Benefits

Flexible schedule, paid personal leave, 10 paid holidays, paid medical, dental, vision, life, AD&D, long term disability, 403B plan with matching contributions.

Physical Demands & Work Environment

Work is performed in a fast‐paced and sometimes stressful, professional office environment with moderate noise levels. Position requires team member to effectively use a computer at a workstation for long periods of time and accommodate potentially frequent interruptions. Must be able to occasionally lift 15 – 25 pounds.

Our Lady of Mercy Community Outreach is an Equal Opportunity Employer

Our Lady of Mercy Community Outreach is committed to an inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.