Development Services Technician — Permit & Customer Support

Maricopa County; Phoenix (AZ); On-site; USD 28,000 - 44,000; Part time

Benefits offered by this job

Tuition reimbursement

Low-cost healthcare

Maricopa County Kids Club on-site

Paid vacation and sick time

Parental leave

Wellness program

Arizona State Retirement System

Job summary

Maricopa County Department of Transportation is seeking a Development Services Technician with strong customer service and administrative skills to support permit reviews and data entry in a fast-paced office. You will review applications, explain permit steps, coordinate with internal teams, process fees, and maintain databases.

Two years of clerical experience and a high school diploma are required; a college background may substitute.

Qualifications

• Two years of experience performing office, administrative, and clerical duties.
• Must have a high school diploma or GED; combination with post-secondary education and/or experience may substitute.
• Experience in permit-issuing environments is valuable.

Responsibilities

• Review incoming applications for completeness and apply MCDOT permitting regulations.
• Advise applicants on permit approvals and progress of applications.
• Coordinate reviews with internal department disciplines.
• Process customer permit fees and extension requests.
• Establish and maintain customer data and enter information into databases.
• Research, collect, and analyze data as assigned.

Skills

Customer service

Office administration

Attention to detail

Data entry

Education

High school diploma or GED

Post-secondary education or related experience

Job description

Maricopa County Department of Transportation is seeking a Development Services Technician with strong customer service and administrative skills to support permit reviews and data entry in a fast-paced office. You will review applications, explain permit steps, coordinate with internal teams, process fees, and maintain databases.

Two years of clerical experience and a high school diploma are required; a college background may substitute.