Development Services Technician

Maricopa County; Phoenix (AZ); On-site; USD 28,000 - 44,000; Part time

Benefits offered by this job

Tuition reimbursement

Low-cost healthcare

Maricopa County Kids Club on-site

Paid vacation and sick time

Parental leave

Wellness program

Arizona State Retirement System

Job summary

Maricopa County Department of Transportation is seeking a Development Services Technician with strong customer service and administrative skills to support permit reviews and data entry in a fast-paced office. You will review applications, explain permit steps, coordinate with internal teams, process fees, and maintain databases.

Two years of clerical experience and a high school diploma are required; a college background may substitute.

Qualifications

• Two years of experience performing office, administrative, and clerical duties.
• Must have a high school diploma or GED; combination with post-secondary education and/or experience may substitute.
• Experience in permit-issuing environments is valuable.

Responsibilities

• Review incoming applications for completeness and apply MCDOT permitting regulations.
• Advise applicants on permit approvals and progress of applications.
• Coordinate reviews with internal department disciplines.
• Process customer permit fees and extension requests.
• Establish and maintain customer data and enter information into databases.
• Research, collect, and analyze data as assigned.

Skills

Customer service

Office administration

Attention to detail

Data entry

Education

High school diploma or GED

Post-secondary education or related experience

Job description

Posting Date09/11/26Application Deadline09/18/26Pay Range$20.25 - $32.50 hourlySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.Job TypeUnclassifiedDepartmentTransportationAbout the PositionAre you an experienced customer service expert?If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to your full potential, then the Development Services Technician is the position for you!As the Development Services Technician, you will provide a wide range of customer support and witness various projects unfold! We will count on you to ensure public services are provided promptly and efficiently.About UsWe value your time. The time with your family. The time you spend on the road. And the time you spend making a difference. At the Maricopa County Department of Transportation (MCDOT), we provide connections that improve people's lives. By combining innovative technologies with the vast talent of our employees, we plan for future needs and operate a transportation system with the community in mind. Are you interested in contributing to the community in which you work, live, and play? Then, join our team and help us build connections.Proud to OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZWe RequireTwo years of experience performing office, administrative, and clerical dutiesHigh school diploma or GEDA combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basisWe Also ValueExperience working in other county or municipal permit-issuing environmentsJob ContributionsReview incoming applications for completeness and apply MCDOT permitting regulations and proceduresAdvise applicants on permit approvals and progress of applications. while providing quality customer serviceCoordinate reviews with all internal department disciplinesProcess customer permit fees and extension requestsEstablish and maintain customer data and enter information into databasesResearch, collect, and analyze data as assignedOther job duties as assignedWorking ConditionsExerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly, or requires walking or standing to a significant degreePosition is typically office or administrative work and is not substantially exposed to adverse environmental conditionsSelection ProcedureConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.