Development Services Technician

Maricopa County; Phoenix (AZ); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Tuition reimbursement

Excellent work-life balance

Opportunities for growth and dev"

Low-cost healthcare

Child care benefits (on-site)

Paid vacation, sick time, parental le

Wellness program

Arizona State Retirement System

Job summary

Maricopa County Planning and Development is seeking a Development Service Technician to greet customers, gather information, and guide users through the permitting system. The role focuses on administrative and coordination tasks in a busy office environment.

The position requires two years of administrative experience and a high school diploma or GED. A combination of education and relevant experience may substitute for the minimum requirements.

Qualifications

• Two years of administrative experience required.
• High school diploma or GED (or equivalent combination of education and experience).
• Combination of post-secondary education and/or job-related experience may substitute for the minimum qualification on a year-for-year basis.

Responsibilities

• Assist customers at the Planning and Development reception area or over the phone.
• Gather relevant information from customers and call down the appropriate on-call team member.
• Provide online guidance for setting up accounts, uploading revised plans, and/or online payments within the Planning and Development Permitting System.
• Provide administrative support by returning email/phone inquiries to customers.
• Process permit extensions, cancellations, and modifications within the Planning and Development Permitting System.
• Support the Management Analyst as requested.
• Perform other duties as assigned.

Skills

Administrative experience

Bilingual

Customer service

Communication skills

Education

High school diploma or GED

Tools

Planning and Development Permitting System

Job description

Posting Date08/28/26Application Deadline09/02/26Pay Range$20.25 - $32.50 hourlySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.Job TypeUnclassifiedDepartmentPlanning and DevelopmentAbout the PositionBring your administrative experience to Maricopa County! As a Development Service Technician, you will be on the front lines of helping customers. This position will also perform a broad range of complex job assignments that may focus on administrative and operational functions.About UsMaricopa County is GROWING. At the Maricopa County Planning and Development Department, we want you to join us in making that growth possible! With our wide range of services from land-use planning to building inspections and permit review, we have positions that allow professionals in the planning, construction, engineering, and trade fields to shape the future of the built environment.Proud to OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZWe RequireTwo years of administrative experienceHigh school diploma or GEDA combination of post-secondary education and/or job-related experience may substitute for the minimum qualification on a year-for-year basisWe Also ValueBi-lingualExperience working as an administrative assistantExperience with government agenciesJob ContributionsAssist Customers at the Planning and Development reception area or over the phoneGather Relevant information from customers and call down the appropriate on-call team memberProvide online guidance for setting up accounts, uploading revised plans, and/or online payments within the Planning and Development Permitting SystemProvide administrative support to divisions by returning email/phone inquiries to customersProvide administrative support to divisions by processing permit extensions, cancellations, and modifications within the Planning and Development Permitting SystemProvide administrative support to the Management Analyst as requestedOther duties as assignedWorking ConditionsExerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the timePosition is typically office or administrative work and is not substantially exposed to adverse environmental conditionsSelection ProcedureConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.