Development, Regional Facilities Manager

Heartland Dental LLC; Orlando (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

Heartland Dental LLC is seeking a Development – Regional Facilities Manager to oversee facilities operations across multiple offices within a defined region. The role emphasizes responsiveness to work orders, vendor management, and proactive maintenance strategies to uphold high facility standards.

The successful candidate will collaborate with Real Estate, Design, Construction, and Facilities teams, reporting to the Senior Facilities Manager.

Qualifications

• 3+ years progressive experience in Facilities or Construction Management.
• 2+ years experience with Service Channel (Facilities Maintenance System).
• Excellent customer service and ability to work with a team.
• HVAC and general building maintenance knowledge.

Responsibilities

• Respond to work orders and coordinate work among vendors and contractors.
• Provide emergency or disaster response for properties as needed.
• Monitor vendor performance and manage contracts for parts and services.
• Schedule and review preventative maintenance programs and identify savings opportunities.
• Communicate with property owners on lease requirements and responsibilities.

Skills

Customer service

Team collaboration

Communication skills

HVAC knowledge

Tools

Service Channel

Job description

Development – Regional Facilities Manager

As a regional Facilities Manager, you must be capable of handling a substantial amount of work in a dynamic fast-paced environment. Must apply a high degree of self-motivation, self-discipline achievement, and team culture. We are looking for positive and flexible team player who is professional and service-oriented at all times.

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,100 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences.

You will play a critical role supporting the Development Department Facilities Programs and will work alongside a professional teams of Real Estate, Design, Constructions and Facilities that contribute towards maintaining our offices, reporting directly to the Senior Facilities Manager

Below is an overview of the duties and responsibilities you would take on in this role:

• Work in conjunction with operations personnel and leadership.
• Respond to work orders as needed and coordinate work among vendors, and contractors. Ensure cost effective, timely completion of routine preventative & emergency maintenance.
• Provide emergency or disaster response for properties as needed.
• Ensure cost effective, timely response to urgent requests.
• Direct and monitor facilities vendors’ performance at each property to ensure offices are maintained at the highest possible levels.
• Manage vendor contracts & partnerships. Review proposals & price quotes for the procurement of parts & services. Seek out and evaluate new vendor opportunities for various trade needs.
• Review the scheduling of preventative maintenance programs. Work to identify cost savings opportunities and implement savings initiatives.
• Work with property owners/management on lease requirements and responsibilities to ensure compliance with the lease agreements.
• Create and distribute troubleshooting and how-to documentation for internal and office operation use.
• Build & maintain relationships within your region, specifically office team and Operations leadership. Consistently provide leadership teams with timely communication on all projects & critical concerns.
• Aid in scheduling and executing all corporate roll‑out projects and initiatives.
• Ability to travel up to 25% within assigned region.

Other projects as assigned

Minimum Job Requirements:

• 3 + years progressive experience in Facilities or Construction Management required.
• 2+ years experience with Service Channel (Facilities Maintenance System).

Knowledge, Skills and Abilities:

• Ability to provide exceptional customer service.
• Ability to work effectively with a team to achieve goals.
• Ability to communicate well with others.
• Knowledge of HVAC and general building maintenance