Development Operations Specialist

American Cancer Society; Fort Snelling Unorganized Territory (MN); On-site; USD 33,000 - 37,000; Full time

Job summary

The American Cancer Society is seeking a detail‑driven Fundraising Operations Coordinator to provide comprehensive support across multi‑million‑dollar portfolios and events. You will help manage planning, logistics, and data, while ensuring excellent customer service and coordination with volunteers and sponsors.

This role emphasizes operational excellence, cross‑team collaboration, and efficient use of fundraising platforms such as Salesforce/CRM and Microsoft Office.

Qualifications

• Demonstrated ability to deliver high-quality customer service to internal and external stakeholders.
• Skilled in partnering and collaborating across teams to ensure consistent communication and timelines.
• Ability to identify needs, define problems, assess options, and implement practical solutions.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication tailored to varied audiences.
• Ability to interpret policies and procedures with attention to accuracy and compliance.
• Proficiency with Microsoft Office and CRM platforms (Salesforce) and related tools.

Responsibilities

• Provides fundraising and event execution support to ensure revenue targets and successful logistics.
• Manages operational workflows by organizing tasks, tracking deadlines, and driving follow-through.
• Performs financial/administrative tasks including processing donations and tracking expenses.
• Supports CRM data needs by inputting information and generating reports for decision-making.
• Acts as an expert in tools and fundraising programs, contributing to training and materials.
• Provides volunteer and leadership support, including coordination with committees and stakeholders.

Skills

Customer service

Cross-team collaboration

Problem solving

Organizational skills

Written and verbal communication

Policy interpretation

Attention to detail

Education

Associate degree preferred

Tools

Salesforce/CRM

Microsoft Office

Job description

The American Cancer Society is seeking a detail‑driven Fundraising Operations Coordinator to provide comprehensive support across multi‑million‑dollar portfolios and events. You will help manage planning, logistics, and data, while ensuring excellent customer service and coordination with volunteers and sponsors.

This role emphasizes operational excellence, cross‑team collaboration, and efficient use of fundraising platforms such as Salesforce/CRM and Microsoft Office.