Development Operations Lead — Fundraising & Events

American Cancer Society; Charlotte (NC); On-site; USD 33,000 - 37,000; Full time

Job summary

The American Cancer Society is seeking a fundraising operations support professional in Charlotte, NC to drive multi-million-dollar portfolios across individual, corporate and event channels. You will coordinate planning, logistics, and high-impact opportunities with event managers and leadership, while maintaining relationships with participants, volunteers, sponsors and vendors.

You will implement organized task systems, monitor deadlines, process donations, and provide data insights to guide

Qualifications

• Associate degree preferred or equivalent experience.
• 3+ years in event support, fundraising operations, or comparable administrative support.
• Experience mentoring or leading staff is a plus.

Responsibilities

• Support fundraising and event execution to meet revenue targets.
• Manage relationships with participants, volunteers, sponsors, and vendors.
• Maintain organized task and reminder systems to track deadlines.
• Process donations, track expenses, and ensure policy compliance.
• Generate reports and insights to support revenue performance.
• Provide training and onboarding support to coordinators.

Skills

Customer service

Cross-team collaboration

Problem solving

Organization

Adaptability

Communication

Policy compliance

MS Office

Salesforce/CRM

Data literacy

Education

Associate degree preferred

Relevant work experience

Tools

Microsoft Office

Microsoft Teams

Salesforce/CRM

Reporting tools

Procurement tools

Auction/event tools

Job description

The American Cancer Society is seeking a fundraising operations support professional in Charlotte, NC to drive multi-million-dollar portfolios across individual, corporate and event channels. You will coordinate planning, logistics, and high-impact opportunities with event managers and leadership, while maintaining relationships with participants, volunteers, sponsors and vendors.

You will implement organized task systems, monitor deadlines, process donations, and provide data insights to guide