Development Operations Lead

The New York Historical; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

403(b) retirement plan

Store discount

Job summary

The New York Historical is seeking an Assistant Director in Development to lead Tessitura operations, data management, and analytics. You will oversee gift processing, biographical records, and reporting and serve as the department's primary liaison with Finance.

You will drive data-driven fundraising efforts, build dashboards, and supervise a gift processor while supporting operational improvements and year-end planning.

Qualifications

• Tessitura experience with reporting, analytics, campaigns, and modules.
• Highly organized and able to manage multiple long-term and immediate tasks in a fast-paced environment.
• Ability to handle sensitive information with strict confidentiality.
• Meticulous data quality and follow-up are essential.
• Strong experience in database administration.
• Excellent interpersonal skills and problem-solving ability.
• Expected availability for evening and/or weekend events when necessary.

Responsibilities

• Oversee donor database (Tessitura) and gift/biographical records management, gift processing, and reporting.
• Lead Tessitura implementations and create reports/dashboards to maximize capabilities.
• Collaborate with VP to track revenue, project closing amounts, and fiscal year-end projections.
• Develop analytics on fundraising trends to drive progress and data-driven decisions.
• Lead AI integrations in Tessitura when available and propose automation opportunities.
• Produce mailing lists/reports and maintain Tessitura data quality and policies.
• Supervise gift processor and ensure gifts/pledges are booked accurately.
• Establish data entry standards, SOPs, and quality-control reports.
• Document development operations procedures and monitor process improvements.
• Serve as liaison with Finance and support annual audit; coordinate year-end procedures.
• Perform additional administrative functions as required.

Skills

Tessitura experience

Database administration

Analytical skills

Attention to detail

Confidentiality

Interpersonal skills

Evening/weekend availability

Job description

The New York Historical is seeking an Assistant Director in Development to lead Tessitura operations, data management, and analytics. You will oversee gift processing, biographical records, and reporting and serve as the department's primary liaison with Finance.

You will drive data-driven fundraising efforts, build dashboards, and supervise a gift processor while supporting operational improvements and year-end planning.