Development Operations & Analytics Manager at itrek

Park Slope Jewish Center; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous vacation including Jewish and

American holidays and ability to leave

Sick and parental leave

Medical, vision, and dental plans

5% 401(k) company match

Hybrid with two office days

Job summary

itrek, a nonprofit based in New York, is seeking a Development Operations & Analytics Manager to lead Salesforce CRM, data analytics, and fundraising workflows. You will implement dashboards, enhance donor research, and manage campaigns and donor collateral.

The role reports to the Director of Development and Institutional Giving and offers a hybrid work arrangement with two office days per week in New York.

Qualifications

• Bachelor's degree required.
• 3-6 years in development operations, fundraising, nonprofit management, or project management.
• Experience with Salesforce or another CRM, including reporting and analytics.
• Strong operational mindset with exceptional organizational skills.

Responsibilities

• Own and advance the Development team's CRM (Salesforce) and related systems, improving workflows, data integrity, dashboards, and reporting.
• Champion AI and emerging technology to automate fundraising workflows, enhance donor research, and improve productivity.
• Oversee prospect research, pipelines, outreach tracking, and portfolio management.
• Manage production of donor collateral, digital fundraising campaigns, and campaign performance reports.
• Lead operational execution of development events and the itrek Mission.
• Partner with the CEO and frontline fundraisers on a portfolio of donor accounts and board engagement (20% of role).

Skills

CRM experience

Salesforce

Data analytics

Organizational skills

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

itrek is a nonprofit that empowers rising and established leaders from diverse sectors to engage their networks in meaningful Israel experiences. Since 2011, more than 27,000 influential leaders representing 130 nationalities have traveled to Israel through itrek. The organization is a 30-person team based in New York and Israel. Reporting to the Director of Development and Institutional Giving, the Development Operations & Analytics Manager drives the systems, processes, and analytics that power itrek's fundraising.

Responsibilities

• Own and advance the Development team's CRM (Salesforce) and related systems, improving workflows, data integrity, dashboards, and reporting
• Champion AI and emerging technology to automate fundraising workflows, enhance donor research, and improve productivity
• Oversee prospect research, pipelines, outreach tracking, and portfolio management
• Manage production of donor collateral, digital fundraising campaigns, and campaign performance reports
• Lead operational execution of development events and the itrek Mission
• Partner with the CEO and frontline fundraisers on a portfolio of donor accounts and board engagement (20% of role)

Qualifications

• Bachelor's degree required
• 3-6 years in development operations, fundraising, nonprofit management, or project management
• Experience with Salesforce or another CRM, including reporting and analytics
• Strong operational mindset with exceptional organizational skills

Salary

Salary: $70,000-$90,000, commensurate with experience.

Benefits

• Generous vacation including Jewish and American holidays and the ability to leave early for Shabbat and Jewish holidays
• paid sick and parental leave
• medical, vision, and dental plans
• 5% 401(k) company match

Hybrid with a minimum of two days per week in the office.