Development Data Management Assistant

Institute for Justice; Virginia (MN); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid work schedule

Flexible core hours 10am-4pm

Health, Dental, Vision insurance

Short-Term Disability

Long-Term Disability

Life insurance

401(k) with employer matches

HSA employer contributions

Casual dress code

Job summary

Institute for Justice in Arlington, VA seeks a Development Data Specialist to manage CRM data and ensure donors receive accurate communications. You will build and maintain reports for mailings and donations, and ensure correct attribution and coding across donations and contact records.

You will audit recently entered donations, update reports for evolving Salesforce structures, and identify gaps to improve data integrity.

Qualifications

• 1-2 years operating within a Salesforce environment.
• Strong attention to detail.
• Proven ability to independently manage multiple tasks and deadlines.
• Interpersonal skills, capacity to effectively work with team members.
• Ability to manage confidential information with discretion.
• Ability to troubleshoot unexpected errors that arise.
• Proficiency with Microsoft Office tools (particularly Excel).
• Ability to work onsite at IJ’s Arlington, VA, office.

Responsibilities

• Build reports and export accurate lists for a variety of cultivation, marketing, and solicitation distributions.
• As needed, support other report-building needs such as compiling data for reporting to our board.
• Review varied datasets to ensure accurate and clean records are kept.
• Regularly evaluate our reports to ensure they are aligned with current data entry practices.
• Identify gaps in our processes that are affecting data integrity and propose solutions.
• Create contact records, including converting leads generated when supporters sign up for communications.
• Support mass email outreach by maintaining data integrity in our email marketing platform.

Skills

Salesforce experience

Attention to detail

Multitasking

Interpersonal skills

Discretion with confidential info

Troubleshooting

Excel proficiency

Tools

Salesforce

Excel

Job description

Join the Institute for Justice, a public interest law firm on the front lines fighting to end widespread abuses of government power and to secure the rights of all Americans.

In this position, you will support Development operations by expertly providing for our CRM data needs and ensuring our generous donors receive appropriate and correct communications about their support and what it makes possible. You will build and maintain reports for a variety of mail and email distributions, including our three annual appeal mailings (our primary means of soliciting donors), and ensure our donation entry and acknowledgement is accurate. Effectively building reports in our instance of Salesforce will require an understanding of many interconnected objects and dozens of associated fields, so the ideal candidate will bring a strong foundation of CRM knowledge and an ability to apply that to our unique Salesforce setup.

Maintaining the integrity of our data is another key aspect of this position, and responsibilities include auditing recently entered donations to ensure proper attribution and coding, evaluating recently created contact records to ensure all fields are accurately populated, and regularly reviewing existing reports to confirm the fields and filters keep up with our evolving database. In doing so, you will identify potential gaps in our processes and propose and implement solutions to address them.

The ideal candidate will exhibit the close attention to detail necessary for data entry and donation handling tasks, demonstrate an ability to coordinate and work well with a range of team members on their data and report needs, and will establish themselves as the in-house expert for all Development data.

Responsibilities

• Support donor giving club and program managers by building reports and exporting accurate lists for a variety of cultivation, marketing, and solicitation distributions.
• As needed, support other report-building needs such as compiling data for reporting to our board, to prepare for biannual team strategy and planning meetings, or to investigate questions pertaining to specific internal processes.
• Review varied datasets, ranging from donations to event registration lists, to ensure accurate and clean records are kept.
• Regularly evaluate our reports to ensure they are aligned with current data entry practices and are updated to reflect changes in our Salesforce instance.
• Identify gaps in our processes that are affecting the integrity of our data and propose and implement solutions.
• Create contact records, including converting leads generated when a potential supporter signs up to receive our bimonthly magazine or email communications.
• Support mass email outreach by maintaining data integrity in our email marketing platform. Serve as backup for setting up and sending mass emails on an as needed basis.

Required Skills

• 1-2 years operating within a Salesforce environment
• Strong attention to detail
• Proven ability to independently manage multiple tasks and deadlines
• Interpersonal skills, capacity to effectively work with team members
• Ability to manage confidential information with discretionEntrepreneurial spirit, enthusiasm for taking on varied projects and identifying and filling potential gaps in our operations
• Ability to troubleshoot unexpected errors that arise
• Proficiency with Microsoft Office tools (particularly Excel)
• A commitment to producing error-free work
• Ability to work onsite at IJ’s Arlington, VA, office

Benefits

• Hybrid work schedule
• Flexible work hours with our core business hours of 10am and 4pm
• Health, Dental, and Vision insurance (IJ covers 100% of individual premiums)
• Free Short-Term Disability, Long-Term Disability, and Life insurance plans
• HSA employer contributions
• 401(k) with employer matches
• Smart casual dress code with casual Fridays
• Generous PTO package of accruing sick and vacation hours in addition to a paid personal day and floating and traditional holidays

This position is posted at the Assistant level with a salary range of $50,000-$55,000.

IJ is an equal opportunity employer.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At IJ we value a diverse workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

To learn more about our culture and benefits, visit Working at IJ page. No phone calls please.