Development Coordinator, Thunderbird School of Global Management

ASU Foundation for a New American University; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with matching contributions

22 days of vacation

11 holidays including birthday

Parental leave

Tuition reductions

Professional development opportunities

Cell phone reimbursements

Job summary

ASU Foundation for a New American University is seeking a Development Coordinator to support Thunderbird’s engagement team and senior alumni, handling scheduling, reporting, travel, and donor communications. The role involves detailed administrative work, data entry in Salesforce, and coordination of meetings and events with both internal and external stakeholders.

You will assist with budgets, expense processing, and maintaining organized electronic files while supporting the Planning and

Qualifications

• Bachelor’s degree or currently enrolled in a bachelor’s program.
• 1–3 years of admin support experience, including coordination of operational activities.
• Experience with database management.

Responsibilities

• Provide administrative support to the Thunderbird engagement team and donors, including meeting scheduling, reporting, and correspondence.
• Manage project activities and project management software for the engagement team.
• Plan and execute internal and external meetings and events, secure spaces, coordinate technology and logistics, and prepare materials.
• Schedule in-person and virtual meetings and conference calls, coordinating logistics for stakeholders.
• Extract and analyze information from Workday and Salesforce via reports.
• Process and approve expense reports according to travel and credit card policies.
• Coordinate senior leaders’ travel, including flights and hotels, following procedures and securing approvals.
• Screen calls and emails and assist with donor/alumni visits.
• Prepare presentations, correspondence, reports, minutes, and event briefings; input data into Salesforce.
• Make travel reservations and prepare background materials for leadership.
• Handle packing, shipping verification, and ordering of supplies; maintain subscriptions and electronic filing.
• Prioritize workload to meet department needs.

Skills

Organization

Interpersonal skills

Written communication

Verbal communication

discretion and tact

Independent judgment

Team collaboration

Initiative

Confidentiality

Office administration

Budgeting knowledge

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Database management

Education

Bachelor’s degree in a related field

Tools

Salesforce

Workday

Windows-based software

MS Office suite

Job description

The Development Coordinator is a key member of the Office of Alumni Engagement, directly supporting senior alumni and development officers for Thunderbird and providing overall administrative support to the engagement team at large. Reporting to the Director of Engagement and Campaigns, the Program Coordinator routinely interacts with individuals at all levels of Thunderbird, the ASU Foundation, Enterprise Partners, and the University, including executive leadership, alumni, and donors to analyze problems, provide solutions, and make decisions that will benefit the team’s overall organization. Key areas of responsibility include providing professional and administrative support to Thunderbird’s engagement team including, internal and external executive-level meeting scheduling and support, payment processing, expense and other ad hoc reporting.

What You’ll Do

• Assists with administrative tasks related to donor relations and annual giving, such as weekly thank-you letters, scholarship letters, list pulls, and annual appeal mailers
• Supports project management for the engagement team, including managing project management software
• Supports complex and highly varied internal and external meetings and events, working to secure meeting spaces, coordinate technology and logistics, and prepare materials as needed
• Schedules in-person and virtual meetings, as well as conference calls, coordinating logistics as needed for all meetings including internal and external stakeholders
• Extracts and analyzes information through reports (both pre-existing and customized) from Workday and Salesforce
• Processes and approves expense reports, ensuring that expenses submitted are accurately coded and follow Enterprise Partners and ASU travel and credit card policy
• Coordinates travel and logistics for senior leaders. Assists with booking flights, hotels, and coordinating meetings while following required ASU and Foundation travel procedures. Secures necessary travel approvals
• Screens telephone calls, emails, and in-office visitors to resolve routine and complex inquiries
• Assists with the planning and execution of donor and alumni visits
• Prepares presentations, correspondence, reports, meeting minutes, event briefings, and other documents
• Inputs data into Salesforce including, but not limited to, contact reports and updated contact information
• Makes travel reservations and itineraries; determines and prepares background materials for leadership
• Responsible for various tasks such as packaging, verifying content for shipping, receiving packages, and ordering supplies
• Maintains subscriptions and memberships
• Maintains an orderly filing system, primarily electronic files
• Prioritizes workload to meet unit/department’s needs

What You'll Need

• Excellent organization and prioritization skills, able to balance multiple issues in a fast-paced environment, with a high attention to detail and thoroughness in completing assigned tasks
• Excellent interpersonal, written, and verbal communication skills; possesses a high degree of discretion, judgement, tact, and poise
• Ability to make independent judgements and coordinate office details in conjunction with policies and procedures
• Collaborative style coupled with an ability to work both independently and as part of a team, with little supervision
• Ability to routinely interact with individuals at all levels of the ASU Foundation, Enterprise Partners, and the University
• Ability to take initiative, and consistently respond to changing situations in a flexible manner to meet the current needs of the department/unit
• Ability to maintain a high degree of confidentiality and responsibility regarding information related to Foundation and University business and confidential prospect information
• Knowledge of office and administrative practices and principles
• Knowledge and skill in accounting and budgeting procedures and technique, and web-based financial systems
• Advanced computer skills in a variety of Windows-based computer programs and technical proficiency in Microsoft Word, Excel, PowerPoint, and database management
• If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required

Relevant Qualifications

• Bachelor’s degree in a related field, or currently enrolled in bachelor's degree program
• One (1) to three (3) years professional experience in an administrative support capacity, providing coordination and assistance of operational activities, includes at least one (1) year of database management experience
• Or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved

Preferred Education And Experience

• One (1) to (3) years of experience in an administrative support capacity, providing coordination and assistance of operational activities, preferably in a not-for-profit or development environment
• Experience with Salesforce and Workday

Preferred Skills And Abilities

• Knowledge of fundraising and prospect management databases

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) plan with matching employer contribution
• 22 days of vacation time
• 11 holidays, including your birthday
• Parental leave
• Significant tuition reductions
• Professional development is highly valued at ASU Foundation, where employees are encouraged to look across the organization and nurture new areas of interest
• $30 bi-weekly cell phone reimbursement

About ASU Foundation

The ASU Foundation

fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU’s mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good.

At the ASU Foundation we value

Character

We prioritize character and integrity in every decision and action, establishing trust as the foundation of all that we do.

Service

We are dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are impactful.

Innovation

Innovation drives us to create meaningful opportunities and solutions, helping every member of our global community achieve meaningful outcomes.

The ASU Foundation is an Equal Opportunity Employer