Development Coordinator, Thunderbird School of Global Management

ASU Foundation for A New American University; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

ASU Foundation for A New American University, Thunderbird School of Global Management is seeking a Development Coordinator to join the Office of Alumni Engagement. You will directly support senior alumni and development officers and provide administrative support to the engagement team.

Reporting to the Director of Engagement and Campaigns, you will schedule meetings, process expenses, manage travel, and prepare materials while coordinating with stakeholders across the ASU Foundation, Enterprise

Qualifications

• Excellent organization and prioritization in fast-paced environments.
• Strong interpersonal, written, and verbal communication with discretion.
• Ability to make independent judgments and coordinate office details.
• Collaborative yet able to work independently with minimal supervision.
• Experience with Windows-based programs and database management.

Responsibilities

• Assist with donor relations tasks and annual giving communications.
• Support project management for the engagement team.
• Coordinate internal and external meetings and events.
• Schedule meetings and conference calls and manage logistics.
• Extract and analyze information from Workday and Salesforce.
• Process and approve expense reports per policy.
• Coordinate travel for senior leaders.
• Prepare presentations, correspondence, and meeting minutes.
• Update Salesforce with contact reports and details.
• Maintain filing systems and subscriptions.
• Prioritize workload to meet unit needs.

Skills

Organizational skills

Communication skills

Discretion

Independent worker

Team player

Office administration

Budgeting knowledge

Database management

MS Office

NCAA compliance

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Database management software

Job description

Development Coordinator, Thunderbird School of Global Management

The Development Coordinator is a key member of the Office of Alumni Engagement, directly supporting senior alumni and development officers for Thunderbird and providing overall administrative support to the engagement team at large. Reporting to the Director of Engagement and Campaigns, the Program Coordinator routinely interacts with individuals at all levels of Thunderbird, the ASU Foundation, Enterprise Partners, and the University, including executive leadership, alumni, and donors to analyze problems, provide solutions, and make decisions that will benefit the team's overall organization. Key areas of responsibility include providing professional and administrative support to Thunderbird's engagement team including, internal and external executive-level meeting scheduling and support, payment processing, expense and other ad hoc reporting.

What you'll do

• Assists with administrative tasks related to donor relations and annual giving, such as weekly thank-you letters, scholarship letters, list pulls, and annual appeal mailers
• Supports project management for the engagement team, including managing project management software
• Supports complex and highly varied internal and external meetings and events, working to secure meeting spaces, coordinate technology and logistics, and prepare materials as needed
• Schedules in-person and virtual meetings, as well as conference calls, coordinating logistics as needed for all meetings including internal and external stakeholders
• Extracts and analyzes information through reports (both pre-existing and customized) from Workday and Salesforce
• Processes and approves expense reports, ensuring that expenses submitted are accurately coded and follow Enterprise Partners and ASU travel and credit card policy
• Coordinates travel and logistics for senior leaders. Assists with booking flights, hotels, and coordinating meetings while following required ASU and Foundation travel procedures. Secures necessary travel approvals
• Screens telephone calls, emails, and in-office visitors to resolve routine and complex inquiries
• Assists with the planning and execution of donor and alumni visits
• Prepares presentations, correspondence, reports, meeting minutes, event briefings, and other documents
• Inputs data into Salesforce including, but not limited to, contact reports and updated contact information
• Makes travel reservations and itineraries; determines and prepares background materials for leadership
• Responsible for various tasks such as packaging, verifying content for shipping, receiving packages, and ordering supplies
• Maintains subscriptions and memberships
• Maintains an orderly filing system, primarily electronic files
• Prioritizes workload to meet unit/department's needs

What you'll need

• Excellent organization and prioritization skills, able to balance multiple issues in a fast-paced environment, with a high attention to detail and thoroughness in completing assigned tasks
• Excellent interpersonal, written, and verbal communication skills; possesses a high degree of discretion, judgement, tact, and poise
• Ability to make independent judgements and coordinate office details in conjunction with policies and procedures
• Collaborative style coupled with an ability to work both independently and as part of a team, with little supervision
• Ability to routinely interact with individuals at all levels of the ASU Foundation, Enterprise Partners, and the University
• Ability to take initiative, and consistently respond to changing situations in a flexible manner to meet the current needs of the department/unit
• Ability to maintain a high degree of confidentiality and responsibility regarding information related to Foundation and University business and confidential prospect information
• Knowledge of office and administrative practices and principles
• Knowledge and skill in accounting and budgeting procedures and technique, and web-based financial systems
• Advanced computer skills in a variety of Windows-based computer programs and technical proficiency in Microsoft Word, Excel, PowerPoint, and database management
• If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required

Relevant qualifications

• Bachelor's degree in a related field, or currently enrolled in bachelor's degree program
• One (1) to three (3) years professional experience in an administrative support capacity, providing coordination and assistance of operational activities, includes at least one (1) year of database management experience
• Or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved

Preferred education and experience

• One (1) to (3) years of experience in an administrative support capacity, providing coordination and assistance of operational activities, preferably in a not-for-profit or development