Development Coordinator: Donor Relations & Events

Living Planet Aquarium; Draper (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

12 paid holidays per year

Bereavement leave

Paid new child leave

Short-term disability

Long-term disability

Onsite childcare

Job summary

Loveland Living Planet Aquarium in Draper, Utah is seeking a Development Coordinator to support annual giving, fundraising, and corporate partnerships. You will respond to donor inquiries, fulfill ticket requests, manage records in Salesforce, and assist with donor events and recognition.

This entry-level role suits someone who communicates clearly, stays organized, and enjoys working with the public. Nonprofit experience is a plus; Salesforce experience is helpful but not required.

Qualifications

• High school diploma or equivalent; Bachelor’s degree or equivalent experience preferred.
• Customer service experience preferred.
• Experience in nonprofit, museum, or other guest-facing setting is a plus but not required.
• Friendly, professional phone and email communication with team members, Aquarium members, donors, corporate partners, and the general public.
• Strong organizational, time management, planning, and multi-tasking skills.
• Attention to detail when entering, tracking, and reporting on donor and partner data.
• Discretion when working with sensitive and confidential financial information.
• Ability to work independently with minimal supervision and to ask questions when needed.
• Basic computer skills, including email, calendars, and word processing; Salesforce experience preferred but not required; willingness to learn new software.

Responsibilities

• Return donor, member, and partner phone calls and emails in a timely, courteous manner.
• Process and fulfill ticket requests.
• Manage day-to-day processes and assist with donor service and benefit fulfillment for development programs, such as Adopt-an-Animal, bricks and plaques, and Ambassadors Council, using established procedures and information supplied by Development staff.
• Maintain donor communications and notes in Salesforce, and to create and update constituent records, including logging activities and donations, and run basic reports as directed.
• Assist with organizing and executing behind-the-scenes tours and donor stewardship events.
• Assist with coordinating donor recognition signage and delivery of donor benefits, including benefits for Ambassadors Council members.
• Support corporate partnerships by helping schedule activations, tracking partner benefits, and communicating logistics with partner contacts.
• Assist with administrative tasks for grant and prospect research, such as gathering requested public information and organizing documents for Development staff; provide materials to the Database Specialist for entry and tracking.
• Use lists, schedules, and donor benefit information prepared by the Business Database Specialist or Development staff to carry out service and event tasks.

Skills

Customer service

Organizational skills

Time management

Planning

Multitasking

Data entry

Discretion

Independent work

Salesforce familiarity

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Job description

Loveland Living Planet Aquarium in Draper, Utah is seeking a Development Coordinator to support annual giving, fundraising, and corporate partnerships. You will respond to donor inquiries, fulfill ticket requests, manage records in Salesforce, and assist with donor events and recognition.

This entry-level role suits someone who communicates clearly, stays organized, and enjoys working with the public. Nonprofit experience is a plus; Salesforce experience is helpful but not required.