Development Coordinator

FSHD Society; Randolph (MA); Remote; USD 50,000 - 70,000; Full time

Job summary

The FSHD Society seeks a dedicated Development Coordinator to enhance fundraising efforts and donor engagement. This role involves managing donor records, ensuring timely acknowledgment of contributions, and collaborating on mass mailing campaigns. Candidates should have a bachelor's degree, experience in nonprofit development, and excellent data management skills. With a focus on building donor relationships, this position offers an opportunity to make a significant impact on the FSHD community.

Qualifications

• Minimum 2 years of development support experience in a nonprofit setting.
• Proficient in CRM systems, especially Salesforce.
• Strong data management and organizational skills are essential.

Responsibilities

• Manage accurate entry and acknowledgment of gifts in the CRM.
• Support donor engagement and stewardship plans.
• Coordinate logistics for direct mail and digital campaigns.

Skills

Attention to detail

Organizational skills

Data management

Adaptability

Communication skills

Education

Bachelor’s degree in nonprofit management or related field

Salesforce certification

Tools

Salesforce

Raiser’s Edge

Microsoft Office Suite

Job description

About The FSHD Society

The FSHD Society is the leading non-profit organization dedicated to accelerating the development of treatments and, ultimately, a cure for facioscapulohumeral muscular dystrophy (FSHD). Our mission is to serve as the hub for the FSHD community by fostering collaboration, empowering individuals and families affected by the disease, and driving innovative research. Through our global advocacy, education, and research initiatives, we strive to improve the lives of those impacted by FSHD while working towards a future free from its constraints. Over the last three decades, the work of the FSHD Society has accelerated major advancements in the development of treatments and a cure to end the pain, disability, and suffering endured by one million people worldwide who live with FSHD.

Job Overview

The Development Coordinator plays a critical role in supporting the fundraising and donor engagement efforts of the FSHD Society. This position is responsible for ensuring accurate and timely gift entry and acknowledgement, maintaining donor records, coordinating mass mailings, donor prospecting and generating reports and segmented lists from the CRM system. The ideal candidate is detail-oriented, tech-savvy, and committed to delivering exceptional donor experiences. This role reports to the Director of Development and works closely with the Senior Salesforce Administrator and other development staff.

Primary Responsibilities

Gift Entry & Data Management

• Accurately enter/sync all donations and pledges into the CRM system (e.g., Salesforce, Raiser’s Edge, or similar).
• Ensure timely acknowledgment of gifts through thank-you letters and receipts.
• Maintain data integrity by regularly auditing and updating donor records.
• Work with the finance team to reconcile daily batch reports.
  
  

Donor Stewardship

• Support the development team in executing stewardship plans, including personalized outreach, recognition and scheduling.
• Assist in preparing donor communications (print & electronic).
• Track donor engagement and flag opportunities for cultivation or recognition.
• Conduct donor prospecting to identify and qualify potential supporters.
  
  

Mass Mailing Coordination

• Coordinate logistics for direct mail & e-campaigns, including list generation, printing, and mailing.
• Collaborate with vendors and internal teams to ensure timely and accurate delivery.
• Maintain mailing calendars and track campaign performance metrics.
  
  

CRM Reporting & List Generation

• Generate segmented donor lists for appeals, newsletters, and events.
• Create and maintain regular development reports (e.g., giving summaries, LYBUNT reports, campaign tracking).
• Support data analysis to inform fundraising strategies and donor engagement.
  
  

Perform other administrative duties and other assignments as needed.

• This description provides a general overview of the role and its responsibilities. Duties may change based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
  
  

Experience And Qualifications

• 2+ years of experience in a development or fundraising support role, preferably in a nonprofit setting.
• Proficiency with CRM systems (Salesforce [preferred], Raiser’s Edge, or similar) and Microsoft Office Suite.
• Familiarity with fundraising and donor prospecting platforms (Classy [preferred], iWave, or similar).
• Has a strong affinity for and quickly adapts to new technology platforms.
• Strong data management skills and commitment to accuracy.
• Excellent organizational and time management skills.
• Excellent attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment and manage multiple projects simultaneously.
• Self-starter, enthusiastic, self-motivated.
• Committed to excellence and quality.
  
  

Education / Certifications / Licensure

• Bachelor’s degree or equivalent experience in nonprofit management, development, communications, or a related field.
• Any Salesforce certification is a plus.
  
  

Physical and Practical Demands

[Examples: extended screen time, lifting weight limits, frequent travel, etc.]

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see and read fine print. Employee will have close visual contact with a computer monitor constantly.
• Must be able to communicate utilizing a telephone.
• Must be willing and able to learn all necessary computer functions.
• Must have access to post office for frequent acknowledgement mailing.
• Must have space to accommodate an at-home printer and mailing materials.
• While performing the duties of this job, the employee will sit for long periods of time and may use repetitive wrist and hand motions involved in sorting and handling documents. The employee is regularly required to reach, with hands and arms.
  
  

Work Environment

• Remote
• Periodic travel for all-staff meetings (3x/year) and biennial conference
  
  

Equal Opportunity Statement

FSHD Society is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, gender, sexual orientation, disability, or veteran status.

No phone calls, please.