Development Associate - Donor Svcs and Engmt

U.S. Committee for Refugees and Immigrants (USCRI); Arlington (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

The U.S. Committee for Refugees and Immigrants (USCRI) in Arlington, VA, is seeking a Development Associate, Donor Services and Engagement.

This full-time role focuses on donor records accuracy, gift processing, acknowledgments, and data management to strengthen fundraising operations. You will support donor cultivation through prospect research, journey mapping, and multi-channel communications, including emails and direct mail.

Qualifications

• Minimum 3 years of fundraising operations or donor services experience.
• Experience managing donor records in a CRM and processing gifts accurately.
• Experience with prospect research and major gift fundraising preferred.
• Ability to draft donor communications and stewardship materials.
• Strong teamwork skills and ability to manage multiple priorities.

Responsibilities

• Serve as the primary administrator for EveryAction, ensuring data accuracy and consistent coding.
• Process charitable contributions, including gift entry and acknowledgments.
• Generate donor thank-you letters and tax receipts in a timely manner.
• Respond to donor inquiries and provide excellent donor service.
• Reconcile gifts with Finance and produce donor and revenue reports.
• Manage donor lists, segmentation, exports, and mailing files.
• Assist with donor communications, journeys, and multi-channel campaigns.
• Support cultivation events, meetings, and stewardship activities.

Skills

CRM management

Gift processing

Donor communications

Donor stewardship

Prospect research

Donor segmentation

Donor journeys

Tools

EveryAction

Job description

The U.S. Committee for Refugees and Immigrants (USCRI), established in 1911, is a nongovernmental, not-for-profit international organization dedicated to addressing the needs and rights of refugees and immigrants. USCRI, working with nearly 200 affiliates, provides legal, social, and health services to refugees, unaccompanied migrating children, trafficking survivors, and other immigrants in all 50 states, El Salvador, Honduras, Kenya, and Mexico. USCRI advocates for the rights of refugees and immigrants both nationally and globally, helping to drive humanitarian policies, practices, and law. To learn more about our work, please visit our website at www.refugees.org .

Overview

This is a full-time role at USCRI’s Arlington, VA office.

The Development Associate, Donor Services and Engagement serves as the primary coordinator for donor services, gift processing, donor acknowledgments, and constituent data management. This position is responsible for ensuring the accuracy and integrity of donor records, delivering exceptional donor stewardship, and supporting fundraising operations across the organization.

In addition, the position assists with donor cultivation efforts through prospect research, portfolio support, donor communications, email fundraising campaigns, and donor journey initiatives. This role offers opportunities for professional growth in fundraising, donor engagement, and major gifts development while maintaining a strong foundation in development operations.

Development Operations & Donor Services (65-70%)

• Serve as the primary administrator for EveryAction ensuring data accuracy, consistent coding practices, and overall database integrity.
• Process all charitable contributions, including gift entry, batch reconciliation, donor record maintenance, and gift acknowledgments.
• Generate and mail donor thank-you letters and tax receipts in a timely manner.
• Respond to donor inquiries and provide excellent customer service to donors and supporters.
• Reconcile monthly gifts with Finance and investigate discrepancies.
• Produce donor, campaign, revenue, and board reports.
• Manage donor lists, segmentation, exports, and mailing files for fundraising initiatives.

Donor Engagement & Communications (15-20%)

• Assist with development and deployment of fundraising emails and donor communications.
• Support donor stewardship activities, including welcome communications, retention efforts, and impact reporting.
• Help manage donor journeys and engagement workflows across multiple channels.
• Assist with direct mail and digital fundraising campaigns.

Major Gifts & Research Support (15-20%)

• Conduct prospect research to identify and evaluate potential major donors.
• Prepare donor profiles, briefing documents, and prospect summaries for development leadership.
• Track donor engagement activity and next steps within EveryAction.
• Assist with cultivation events, donor meetings, and stewardship activities.

Requirements

• Minimum 3 years of experience in fundraising operations, donor services, advancement services, gift processing, or nonprofit development.
• Demonstrated experience managing donor records within a CRM and processing charitable gifts with a high degree of accuracy.
• Experience conducting prospect research or supporting major gift fundraising efforts preferred.
• Experience drafting donor-facing communications, fundraising emails, or stewardship materials preferred.
• Self-starter with ability to work well in a team, juggle multiple priorities, and meet tight deadlines;
• Demonstrated commitment to the mission of USCRI and interest in the development field.

The above duties and responsibilities are essential job functions and are subject to reasonable accommodation. The duties indicated are not exhaustive; other job-related duties may be assigned as required by the supervisor(s). This position has the potential for growth and other opportunities within the department.

Additional Notes

• References will be required at time of the final interview.
• No telephone calls please. Position will remain open until filled.
• Work Location: In-person

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.