Development Associate, Cooley Dickinson

Cooley Dickinson Hospital; Northampton (MA); On-site; USD 37,000 - 53,000; Full time

Job summary

Mass General Brigham’s Development Office seeks a Development Associate to support the Cooley Dickinson Development Team in Northampton, MA. The role administers post-award grants, generates donor lists from the CRM, processes mail and donations, and manages donor acknowledgements on-site five days weekly.

Responsibilities include managing the donor communications platform, supporting fundraising events, and ensuring accurate data across systems.

Qualifications

• Bachelor's Degree preferred.
• Strong verbal and written communication skills.
• Organizational, time management, problem solving, and project management skills.
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly.
• Proficiency with videoconferencing platforms (Zoom and Teams preferred).
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred).
• Attention to detail, creativity, and strong work ethic.
• Desire and motivation to learn about the organization and fundraising.
• Awareness of personal work styles in self and others.
• Adaptability and flexibility in times of shifting priorities.
• Ability to work collaboratively with diverse audiences.
• Mission driven.

Responsibilities

• Partner with the Grants & Stewardship Officer to administer the post-award grants process.
• Generate mailing and email lists from the donor database.
• Process mail and manage daily donation deposits.
• Coordinate and review daily and weekly donor acknowledgements.
• Manage the email communications platform, including creating emails based on information provided by program managers, scheduling emails, and maintaining the integrity of donor data between the platform and the donor database.
• Oversee the platform used by community members fundraising for Cooley Dickinson.
• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner.
• Assist with daily administrative activities, including attending to constituent phone and email inquiries as needed.

Skills

Verbal & written communication

Organizational skills

Time management

Problem solving

Project management

Attention to detail

Adaptability

Collaboration

Fundraising knowledge

Education

Bachelor's degree preferred

Tools

Blackbaud CRM

Raiser's Edge

Excel

PowerPoint

Outlook

Zoom

Teams

Job description

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals, including the Cooley Dickinson Development Team which supports advancing care at Cooley Dickinson Hospital and Cooley Dickinson VNA & Hospice in Northampton, MA. Join us in our mission to transform the future of community healthcare. The Mass General Brigham Development Office offers excellent benefits and competitive salaries.

The Development Associate is an operations role on the Cooley Dickinson Development Team within the Mass General Brigham Development Office. With guidance and training, the Associate administers the post-award grants process, performs essential database functions including generating contact lists and managing constituent records in the CRM, and oversees email and community fundraising platforms. Also, the Associate handles several important administrative functions, including processing mail, depositing donations, managing the daily and weekly donor acknowledgements, and serving as a public point of contact for the office. The Development Associate position is a fully in-person role and requires working on-site at the designated office location five days per week.

Essential Functions

• Partner with the Grants & Stewardship Officer to administer the post-award grants process
• Generate mailing and email lists from the donor database
• Process mail and manage daily donation deposits
• Coordinate and review daily and weekly donor acknowledgements
• Manage the email communications platform, including creating emails based on information provided by program managers, scheduling emails, and maintaining the integrity of donor data between the platform and the donor database
• Oversee the platform used by community members fundraising for Cooley Dickinson
• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner
• Assist with daily administrative activities, including attending to constituent phone and email inquiries as needed

Qualifications

Bachelor's Degree preferred.

Knowledge, Skills, and Abilities

• Strong verbal and written communication skills
• Organizational, time management, problem solving, and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred)
• Attention to detail, creativity, and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.