Developer, Neuroscience

Jobtailor; Baltimore (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

Johns Hopkins University is seeking an entry-level Application Systems Support specialist to assist with installation, modification, testing, and maintenance of enterprise applications. You will help document processes and support changes under formal change-management policies.

This role emphasizes collaboration with IT teams and clients to understand business needs, review requirements, and create test scenarios.

Qualifications

• Bachelor's degree required.
• No prior professional experience required.
• Education can substitute for experience as allowed.
• Internships or related coursework in computer systems preferred.
• Background check is required.

Responsibilities

• Support creation, implementation, maintenance, and documentation of applications.
• Assist with installation, modification, testing, and support of systems.
• Triage and resolve issues to provide prompt service.
• Document code and processes according to development methodologies.
• Create test scenarios and end-user documentation.

Skills

Application Systems Support

Installation and Modification of Apps

Testing and Maintenance of Systems

Technical Documentation Creation

Issue Triage and Resolution

Education

Bachelor's Degree

Tools

Databases

Operating Systems

Application Systems

File Structures

Data Structures

Data Transformation

Algorithms

Computer Languages

Job description

• Support creation, implementation, maintenance, performance, production support, and documentation of departmental and enterprise-wide application systems
• Install, modify, and test new or upgraded applications, operating systems, file structures, hardware, communication devices, and productivity tools
• Assist with database maintenance and application system code support
• Support business, clinical, and education problems by meeting with clients and senior IT colleagues to understand processes and issues
• Review system requirements and research existing technology to understand business requirements
• Contribute to project tasks, functional and technical specifications, data structures, data transformation, algorithms, and data output
• Document code and associated processes according to development methodologies
• Create and document test scenarios and test application changes
• Create and maintain technical and end-user documentation
• Assist with implementation under change-management policies and procedures
• Monitor changes, review processing and output, resolve problems, and ensure smooth transitions
• Triage and resolve issues to provide prompt, effective service

Requirements

• Bachelor's Degree
• No prior professional experience required
• Additional related experience may be substituted for education
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, subject to the JHU equivalency formula
• Related classwork or internships with computer systems and applications preferred
• Basic understanding of the project life cycle
• Knowledge of application systems, operating systems, file structures, hardware, communication devices, productivity tools, databases, and application system code
• Ability to assist with application installation, modification, testing, maintenance, and support
• Ability to use appropriate computer languages and tools for application development
• Ability to create test scenarios and technical/end-user documentation
• Ability to triage and resolve issues
• Successful candidates subject to a pre-employment background check
• Johns Hopkins faculty, staff, and students must receive the seasonal flu vaccine, subject to stated exceptions

Core Competencies

Demonstrates proficiency in application systems support, including installation, modification, testing, and maintenance. Capable of creating technical documentation and test scenarios while effectively triaging and resolving issues.

Highest-signal resume keywords

• Application Systems Support
• Installation and Modification of Applications
• Testing and Maintenance of Systems
• Technical Documentation Creation
• Issue Triage and Resolution

Hard Skills

• Application Systems
• Operating Systems
• File Structures
• Databases
• Application System Code
• Computer Languages
• Testing
• Data Structures
• Data Transformation
• Algorithms

Soft Skills

• Problem Solving
• Collaboration
• Communication

Industry Keywords

• Project Life Cycle
• Change Management
• Documentation
• Performance Monitoring

Tools & Technologies

• Productivity Tools
• Communication Devices