Developer + AI-Enabled Technical Support (Fully Remote)

Unknown; United States; Remote; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

Unknown is operating with a small, collaborative team including an IT Leader and a five-person Investor Relations group. The day shift covers development, CRM bug fixes, and technical issue resolution for two brands: Wilkinson and Thriving Families.

You will manage CRM fields, filters, lists, tags, permissions, and dashboards; maintain assessment tools, landing pages, web pages, apps, and Google server resources; and diagnose email, SMS, and calendar integrations across the MarTech stack.

Qualifikationen

• Familiarity with Git workflows, automated testing, Linux commands, and MongoDB.

Aufgaben

• Manage CRM fields, filters, lists, tags, permissions, and dashboard reporting.
• Maintain assessment tools, landing pages, web pages, apps, and Google server resources.
• Diagnose email, SMS, and calendar integrations across the MarTech stack.

Kenntnisse

English communication

CRM support

Project velocity

Tools

Git workflows

Automated testing

Linux commands

MongoDB

Jobbeschreibung

• You will pick up the day shift for development, CRM bug fixes, and technical issue resolution.
• You will serve two internal groups: the Funnel Manager and the Investor Relations team.

Key Responsibilities:

• Manage CRM fields, filters, lists, tags, permissions, and dashboard reporting.
• Maintain assessment tools, landing pages, web pages, apps, and Google server resources.
• Diagnose email, SMS, and calendar integrations across the MarTech stack.

Technical Requirements:

• Familiarity with Git workflows, automated testing, Linux commands, and MongoDB.

Communication & Culture:

• Provide clear written English and patient user support.
• Conduct structured daily hand-offs to maintain continuous project velocity.
• Work strictly in test environments and follow safety and compliance guardrails.

Unknown

The company provides assessment tools, websites, and CRM systems for its two brands, Wilkinson and Thriving Families. It operates with a small, collaborative team including an IT Leader and a five-person Investor Relations group.