Developer

Akkodis Group Nordics; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology consulting firm is seeking a Developer for a contract position, focusing on Amelia conversational-AI development. The role involves designing voice and chat experiences, developing bot capabilities using NLP, and integrating with enterprise systems. Candidates should have 6-8 years of experience and proficiency in Python and voice Bot design. Compensation ranges from $45 to $53 per hour. Benefits include comprehensive insurance options and a 401K plan.

Benefits

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Sick Leave

Qualifications

• 6–8 years of relevant experience required.
• Direct hands-on experience with Amelia (IPsoft) is necessary.
• Strong integration skills across AWS Connect and enterprise systems.

Responsibilities

• Design end-to-end Amelia voice/chat experiences.
• Develop voice Bot capabilities with STT/TTS and NLP.
• Integrate Amelia with enterprise systems via APIs.
• Build utilities and schemas to orchestrate bot logic.
• Architect scalable conversational solutions and monitor bots.

Skills

Amelia conversational-AI development

voice Bot design

NLP

backend integrations

Python

NLP/ML capabilities

Education

Bachelor’s degree in computer science or related field

Tools

AWS Connect

REST/SOAP APIs

ServiceNow

Jira

Rally

Job description

Akkodis is seeking a Developer for a Contract with a client in San Antonio, TX, Plano, TX, Tampa, FL, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Candidate must have strong expertise in Amelia conversational‑AI development with deep skills in voice Bot design, NLP, and backend integrations.

Rate Range: $45/hour to $53/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Developer Job Responsibilities

• Design end‑to‑end Amelia voice/chat experiences, including dialog flows, intents, entities, and context handling for natural, human‑like conversations.
• Develop voice Bot capabilities leveraging STT/TTS and NLP to optimize recognition accuracy, latency, and user experience.
• Integrate Amelia with enterprise systems via REST/SOAP APIs, Webhooks, AWS Connect, ServiceNow, Jira, Rally, SSO/LDAP, and backend services.
• Build Python/JavaScript utilities and JSON schemas to orchestrate bot logic, automate IT ops, and enable robust error handling and telemetry.
• Architect scalable conversational solutions, define solution patterns, and deploy/monitor bots across environments with CI/CD best practices.
• Collaborate with contact‑center and ITSM teams to refine use cases, track KPIs, and continuously improve intent coverage and resolution rates.

Required Qualifications

• Bachelor’s degree in computer science, engineering, or a related technical field as defined by the client.
• Candidate must have 6–8 years of relevant experience.
• Candidate must have direct hands‑on experience with Amelia (IPsoft) and strong integration skills across AWS Connect, backend APIs, ITSM tools, and enterprise authentication systems.
• Candidate will have strong proficiency in Python, NLP/ML capabilities, and the ability to design and deploy scalable conversational‑AI solutions for voice and chat.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at [e-mail].

Pay Details

$45.00 to $53.00 per hour

Benefits

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

Candidate Privacy Information Statement

Candidate Privacy Information Statement: https://www.akkodis.com/en/us/candidate-privacy-policy

Requirements

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.