Detox Technician: Admissions & Patient Support - Part Time Day Shifts

Recovery Works NW; Portland (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Sick time

Holiday pay

401(k) match

CEUs covered

Licensure costs paid

Job summary

Recovery Works NW in Oregon seeks a full-time Detox Support Technician to provide patient-centered support in a small, home-style detox facility. You will assist with admissions, discharges, paperwork, and daily unit flow, while collaborating with nurses and the treatment team to ensure safe, compassionate care.

The role focuses on scheduling, patient intake, documentation, and light operational duties, with weekend and weekday shifts and a weekend differential pay structure.

Qualifications

• High school diploma or GED.
• CPR certification required.
• Comfortable speaking with prospective patients by phone.
• Ability to manage forms, paperwork, and computer-based tasks accurately.
• Stay calm, professional, and compassionate in a fast-paced environment.
• Current CPR, or willingness to obtain via company-paid class within 6 weeks of hire.

Responsibilities

• Complete phone screenings with prospective patients.
• Help schedule patient admissions.
• Support patients through admission and discharge processes.
• Assist with admission, consent, and discharge paperwork.
• Inventory patient belongings accurately at admission.
• Complete required forms for insurance and internal workflows.
• Enter and manage information in the computer system accurately and efficiently.
• Monitor patients during outside breaks and help maintain safety and structure.
• Provide respectful, professional support to patients throughout the day.
• Help with light cleaning, room turnover, and resetting rooms after discharge.
• Maintain accurate documentation and follow facility procedures.
• Work closely with nursing and the treatment team to support daily operations.

Job description

About Recovery Works NW

We are committed to non-judgmental, compassionate care for people navigating substance use and mental health challenges. If you are looking for a full-time role where you can build rapport with patients, support admissions and discharges, and be part of a compassionate, team-oriented detox program, we’d love to hear from you! Cover letters encouraged.

About the Role

We are seeking aFull-Time Detox Support Technicianfor oursmall, home-style medically managed withdrawal management facility. This role is ideal for someone who enjoys direct patient interaction, staying organized, and helping admissions, discharges, and daily unit flow run smoothly. It combines patient support, documentation, scheduling, and light operational tasks in a collaborative detox setting.

Schedule

• Saturday7:00 AM-3:30 PM
  
• Monday7:00 AM-7:30 PM
  

Compensation & Benefits

• $21/hr Mondays and $22/hr Saturdays (Weekend Differential Pay!)
• Opportunity to pick up shifts if desired!
  • (Additional $1/hr weekend day differential, $2/hour weekday night differential, & $3/hour weekend night differential)
    
• Sick Time (40 hours annually)
• Time and a Half Holiday Pay
• 401k and up to 3% match after 3 months of employment
• Up to $400 per year for approved CEUs
• All required licensure/certification costs for position paid for by the company

Why Apply

• Mission‑driven work supporting people at the very beginning of their recovery journey.
• On‑the‑job training in detox/residential treatment procedures and safety.
• Opportunities to learn about behavioral health and addiction treatment for those interested in growing in the field.
• A supportive team of nurses, providers, and techs who value good communication and reliability.

What You’ll Do

• Complete phone screenings with prospective patients
• Help schedule patient admissions
• Support patients through admission and discharge processes
• Assist with admission, consent, and discharge paperwork
• Inventory patient belongings accurately at admission
• Complete required forms for insurance and internal workflows
• Enter and manage information in the computer system accurately and efficiently
• Monitor patients during outside breaks and help maintain safety and structure
• Provide respectful, professional support to patients throughout the day
• Help with light cleaning, room turnover, and resetting rooms after discharge
• Maintain accurate documentation and follow facility procedures
• Work closely with nursing and the treatment team to support daily operations

Minimum Requirements

• High school diploma or GED
• Detox, behavioral health, residential, or similar experience preferred
• CPR certification required
• Comfortable speaking with prospective patients by phone and helping coordinate admissions
• Ability to manage forms, paperwork, and computer-based tasks accurately
• Ability to stay calm, professional, and compassionate in a fast-paced environment
• Current CPR, or willingness to obtain via company-paid class within 6 weeks of hire

Position is contingent on passing an OHA Background check and successful completion of a urine analysis (UA) after accepting job offer

Recovery Works NW is an "Equal Opportunity Employer" and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

As part of our commitment to diversity and inclusion, we participate in the federal Work Opportunity Tax Credit (WOTC) program. As part of this program, you may be invited to complete a voluntary pre-screening survey during the application process.