Detox Support Technician — Patient Care & Admissions

Recovery Works NW; Portland (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Sick time

Holiday pay

401(k) match

CEUs covered

Licensure costs paid

Job summary

Recovery Works NW in Oregon seeks a full-time Detox Support Technician to provide patient-centered support in a small, home-style detox facility. You will assist with admissions, discharges, paperwork, and daily unit flow, while collaborating with nurses and the treatment team to ensure safe, compassionate care.

The role focuses on scheduling, patient intake, documentation, and light operational duties, with weekend and weekday shifts and a weekend differential pay structure.

Qualifications

• High school diploma or GED.
• CPR certification required.
• Comfortable speaking with prospective patients by phone.
• Ability to manage forms, paperwork, and computer-based tasks accurately.
• Stay calm, professional, and compassionate in a fast-paced environment.
• Current CPR, or willingness to obtain via company-paid class within 6 weeks of hire.

Responsibilities

• Complete phone screenings with prospective patients.
• Help schedule patient admissions.
• Support patients through admission and discharge processes.
• Assist with admission, consent, and discharge paperwork.
• Inventory patient belongings accurately at admission.
• Complete required forms for insurance and internal workflows.
• Enter and manage information in the computer system accurately and efficiently.
• Monitor patients during outside breaks and help maintain safety and structure.
• Provide respectful, professional support to patients throughout the day.
• Help with light cleaning, room turnover, and resetting rooms after discharge.
• Maintain accurate documentation and follow facility procedures.
• Work closely with nursing and the treatment team to support daily operations.

Job description

Recovery Works NW in Oregon seeks a full-time Detox Support Technician to provide patient-centered support in a small, home-style detox facility. You will assist with admissions, discharges, paperwork, and daily unit flow, while collaborating with nurses and the treatment team to ensure safe, compassionate care.

The role focuses on scheduling, patient intake, documentation, and light operational duties, with weekend and weekday shifts and a weekend differential pay structure.