Detention & Utilization Analyst

MAVERICK TRANSPORTATION, LLC.; North Little Rock (AR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Discount Card

Paid Vacation

Paid Life Insurance

401k+match

Bonus Potential

Employee Assistance Program

Job summary

Maverick Transportation, LLC is seeking a Detention Operations Analyst to optimize detention processing and ensure drivers are compensated for wait times. You will audit dwell and detention data, and communicate with drivers and shippers to maintain accuracy in real-time account reviews.

Ideal candidates have 1–2 years in logistics or data analytics, with a four-year degree preferred. Proficiency in SQL and Excel is expected.

Qualifications

• Four-year degree preferred with 1–2 years related experience.
• Equivalent combination of education and experience considered.
• Strong data auditing and analytical skills required.

Responsibilities

• Monitor a select group of customers in real time to ensure drivers are loaded/unloaded on time; contact driver/customer for status to verify detention data.
• Qualify driver for detention pay eligibility based on requirements; develop and maintain audit processes for time-based tables and reports.
• Manage detention-related requirements with customers to meet expectations and respond to inquiries with data clarifications or explanations.
• Assist in department action plans supporting the business plan; provide ad hoc reports using existing tools or write custom queries.
• Use downtime to develop SQL and Excel skills and provide backup support to all team functions; identify efficiencies and process improvements.

Skills

Real-time monitoring

Detention eligibility

Audit processes

Education

Bachelor's degree preferred

Tools

SQL

Excel

Job description

Maverick Transportation, LLC is seeking a Detention Operations Analyst to optimize detention processing and ensure drivers are compensated for wait times. You will audit dwell and detention data, and communicate with drivers and shippers to maintain accuracy in real-time account reviews.

Ideal candidates have 1–2 years in logistics or data analytics, with a four-year degree preferred. Proficiency in SQL and Excel is expected.