Detail-Oriented Operations Assistant (Irving, TX)

Trillium Staffing; Irving (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Trillium Professional in Irving, TX seeks an Office Assistant / Operations Services Associate to support high-volume document processing in a fast-paced production environment. You will handle live checks, verify accuracy, organize final packages for Taxing Authorities, and ensure SLA-driven deadlines while maintaining exceptional client service.

The role emphasizes attention to detail and ability to follow detailed instructions.

Qualifications

• High school diploma, GED, or equivalent; college degree preferred.
• 1+ years of relevant experience or education in lieu of experience.
• Fixed schedule: Monday–Friday, 8:00 AM–5:00 PM CST.
• Ability to work during peak holiday periods as required.
• Client service-oriented experience preferred.
• Ability to provide exceptional client service in a high-volume production environment.
• Ability to manage time, set priorities, and meet deadlines.
• Intermediate computer skills and aptitude to learn new systems.
• Understanding basic property-related documentation from diverse sources.

Responsibilities

• Deliver exceptional client service in a high-volume production environment.
• Handle high volumes of live checks by accurately printing and matching with reports.
• Follow detailed instructions for each package to ensure contents are correct and compliant.
• Perform final quality control verification of matched checks and reports for accuracy.
• Organize and prepare finalized packages for secure delivery to Taxing Authorities.
• Manage assigned processes and inventory to meet strict daily deadlines.
• Effectively manage time, set priorities, and focus on main objectives to meet deadlines.
• Adhere to all required company and client-driven standards and SLAs.
• Duties may vary based on area of focus (Payments, Refunds, Correspondence).

Skills

Client service

Attention to detail

Time management

Learning aptitude

Education

High school diploma or equivalent

College degree preferred

Job description

Trillium Professional in Irving, TX seeks an Office Assistant / Operations Services Associate to support high-volume document processing in a fast-paced production environment. You will handle live checks, verify accuracy, organize final packages for Taxing Authorities, and ensure SLA-driven deadlines while maintaining exceptional client service.

The role emphasizes attention to detail and ability to follow detailed instructions.