Detail-Oriented Mailroom & Document Specialist

Westgate Resorts; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Holidays

401(k) match

Daily Pay

Parental leave

Wellness programs

Tuition assistance

Military leave

Employee assistance program

Life insurance

Pet insurance

Hotel discounts

Job summary

Westgate Resorts is seeking a detail-oriented Letter Processor to join our team in Ocoee, Florida. In this administrative support role, you will prepare, process, and distribute outgoing correspondence to timeshare owners, guests, and team members, supporting mail processing, imaging, scanning, and print production operations with accuracy and timely delivery.

The ideal candidate is highly organized, thrives in a fast-paced, high-volume environment, and can manage time-sensitive deadlines while

Qualifications

• Experience in mail processing, document management, records management, administrative support, mailroom operations, print services, scanning, or office services preferred.
• Strong attention to detail with a commitment to accuracy and quality.
• Ability to work independently as well as collaboratively within a team environment.
• Ability to prioritize tasks and meet multiple deadlines in a fast-paced, high-volume setting.
• Strong organizational, time management, and problem-solving skills.
• Comfortable utilizing computer systems, document imaging software, and office equipment.
• Excellent communication and customer service skills.
• Ability to handle confidential information with professionalism and discretion.

Responsibilities

• Generate and utilize system queries to determine daily, weekly, and monthly mailing requirements.
• Prepare, print, process, and distribute outgoing correspondence, including physical mail and email communications.
• Operate and support document imaging systems, including document preparation, scanning, indexing, and quality verification.
• Assist the Ocoee Copy Center with print production, fulfillment, packaging, and shipment of print requests.
• Process Customer Service Department (CSD) requests in accordance with departmental policies, procedures, and service standards.
• Maintain accurate records and ensure all documents are processed efficiently and securely.
• Collaborate with internal departments to support business operations and customer communication needs.
• Perform additional administrative and operational duties as assigned by management.

Skills

Mail processing

Document management

Records management

Administrative support

Mailroom operations

Print services

Scanning

Office equipment

Attention to detail

Time management

Organization

Customer service

Confidential information handling

Tools

Document imaging software

Office equipment

Job description

Westgate Resorts is seeking a detail-oriented Letter Processor to join our team in Ocoee, Florida. In this administrative support role, you will prepare, process, and distribute outgoing correspondence to timeshare owners, guests, and team members, supporting mail processing, imaging, scanning, and print production operations with accuracy and timely delivery.

The ideal candidate is highly organized, thrives in a fast-paced, high-volume environment, and can manage time-sensitive deadlines while