Detail‑Oriented Insurance Licensing Specialist

Ohio Department of Insurance; Columbus (OH); On-site; USD 30,000 - 43,000; Full time

Job summary

The Ohio Department of Insurance is seeking a detail-oriented Insurance Licensing Examiner in Columbus, OH. This role focuses on reviewing license eligibility, gathering documents, and ensuring regulatory compliance while addressing customer inquiries.

The successful candidate will manage multiple licensing tasks, analyze applications, maintain license records, and support the division's operations in a collaborative, full-time environment.

Qualifications

• 36 months training or 36 months experience in insurance field (i.e., regulatory or industry).
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

• Gathers information and documents
• Review and analyze applications and supporting documents to determine license eligibility or continued eligibility
• Review and analyze license status and transactions
• Performs maintenance services on license records
• Reviews, researches, and resolves customer issues and complaints
• Make appropriate referrals to management and/or other divisions
• Provides professional written and/or verbal response for requests of information
• Assist customers via telephone/email by providing accurate and professional responses
• Performs related office and clerical duties
• Assists in the overall operation of the division
• Performs other duties as assigned.

Skills

Regulatory Compliance

Customer Service

Insurance

Job description

The Ohio Department of Insurance is seeking a detail-oriented Insurance Licensing Examiner in Columbus, OH. This role focuses on reviewing license eligibility, gathering documents, and ensuring regulatory compliance while addressing customer inquiries.

The successful candidate will manage multiple licensing tasks, analyze applications, maintain license records, and support the division's operations in a collaborative, full-time environment.