Detail-Oriented Customer Service & Data Entry Specialist

LHH; Independence Township (OH); On-site; USD 29,000 - 32,000; Full time

Job summary

LHH is seeking a detail-oriented Customer Service Representative / Data Entry professional for a direct hire opportunity in Beachwood, OH. You will provide exceptional customer service via phone, email, and online inquiries while maintaining accurate records and handling administrative responsibilities in a fast-paced environment.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple priorities.

Qualifications

• Previous customer service, administrative, or data entry experience preferred.
• Strong attention to detail and accuracy.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Office, including Excel and Outlook.

Responsibilities

• Provide exceptional customer service via phone, email, and online inquiries
• Enter and maintain customer information with a high degree of accuracy
• Process orders, update accounts, and resolve customer concerns
• Review and verify data for completeness and accuracy
• Maintain electronic records and documentation
• Collaborate with internal departments to ensure timely service and issue resolution
• Handle administrative tasks and support daily office operations

Skills

Customer service

Data entry

Attention to detail

Communication skills

Problem-solving

Multitasking

Team-oriented

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

LHH is seeking a detail-oriented Customer Service Representative / Data Entry professional for a direct hire opportunity in Beachwood, OH. You will provide exceptional customer service via phone, email, and online inquiries while maintaining accurate records and handling administrative responsibilities in a fast-paced environment.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple priorities.