Detail-Driven Loan Servicing & QA Pro

Raymond James

Pittsburgh (Allegheny County)

On-site

USD 42,000 - 65,000

Full time

47 hours ago
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Benefits offered by this job

Medical, dental, and vision benefits
Life insurance
Disability benefits
Retirement savings
Paid time off
Parental leave

Job summary

Raymond James in the United States seeks a Loan Servicing and Quality Assurance Specialist to input transactions and perform quality checks on the core loan system for consumer and commercial loans. You will ensure documents align with system data and support clients with inquiries.

The role emphasizes attention to detail, solid math skills, and effective communication. A fast-paced environment with potential extra hours during peak periods is expected.

Qualifications

  • 2–4 years of experience in bank operations or financial services.
  • Experience reviewing consumer/private banking or wealth management with lending regulatory knowledge is a plus.

Responsibilities

  • Ensure core loan system matches executed loan documents via input or review.
  • Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance and system reports.
  • Provide customer support to internal and external clients regarding inquiries and operations.
  • Provide backup for printing/mailing loan statements and calculating accruing fees on commercial loans.
  • Collaborate with Relationship Managers, Service Teams, Legal and Compliance on deliverables.

Skills

Data entry
Attention to detail
Communication skills
Reading loan documents
Mathematical ability
Office software proficiency

Education

High School Diploma
Post-secondary degree preferred

Job description

Raymond James in the United States seeks a Loan Servicing and Quality Assurance Specialist to input transactions and perform quality checks on the core loan system for consumer and commercial loans. You will ensure documents align with system data and support clients with inquiries.

The role emphasizes attention to detail, solid math skills, and effective communication. A fast-paced environment with potential extra hours during peak periods is expected.

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