Desktop Support - West Palm Beach, Florida

Military, Veterans and Diverse Job Seekers; West Palm Beach (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers in West Palm Beach, FL seeks a Desktop Support specialist to assist end users, perform PC imaging, and handle incident management. Training will be provided for entry-level hires. Familiarity with ServiceNow, Bomgar, LapLink and Secure Disk Wipe is a plus.

Onsite work only; candidate must be within driving distance of West Palm Beach. Qualified candidates should be ready to support change management processes and contribute to a responsive IT helpdesk.

Qualifications

• Must be within driving distance of West Palm Beach and willing to work onsite.
• Must be a U.S. Citizen or a U.S. Permanent Resident.

Skills

Desktop support

PC imaging

Change management

Incident management

Tools

ServiceNow

Bomgar

LapLink

Secure Disk Wipe

Job description

Desktop Support - West Palm Beach, Florida

About the job Desktop Support - West Palm Beach, Florida

Qualifications:

• Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
• Knowledge of PC Imaging
• Experience with change management and incident management
• Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

• Certified Dell Technician
• Expertise in Inventory Control

Requirements:

• Must be within driving distance of West Palm Beach, Florida, and willing to work onsite
• Must be a U.S. Citizen or a U.S. Permanent Resident