Desktop Support Technician

Apex Systems; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP

Job summary

Everforth Apex is seeking an IT Desktop Technician II in Houston, onsite, to configure, install, and repair PC hardware and peripherals. You will work with end-users on data migration and coordinate with vendors for repairs while upholding security and software licensing standards.

The role is full-time, Monday–Friday, 7:00 AM to 4:00 PM, non-field, supporting desktop teams and providing guidance on hardware issues. A+ certification is preferred; 3 years of IT/PC experience is required.

Qualifications

• 3 years of experience in an IT or PC-related field which includes experience in hardware configuration.

Responsibilities

• Configure, install, and repair PC hardware and peripherals according to established procedures.
• Contact end-users to define and perform data migration requirements.
• Monitor trouble tickets and coordinate with vendors for equipment repair.
• Adhere to facility security measures, safety standards, and software licensing procedures.
• Assist in setting up PCs and peripherals for special requests.
• Lend guidance to desktop support teams on hardware-related issues.
• Provide assistance to others as directed.

Skills

Desktop Support

Troubleshooting

Network awareness

Microsoft Word

Job description

Job#: 3055106

Job Description

IT Desktop Tech, II

Location

Houston, Texas (Onsite)

Role Overview

This position requires an IT Desktop Technician to perform configuration, installation, and repairs of PC hardware and peripherals. The role involves direct contact with end-users to manage data migration and monitoring trouble tickets to coordinate with vendors for equipment repair. The technician will also be responsible for adhering to and enforcing facility security measures, company safety standards, and software licensing procedures.

Key Responsibilities

• Perform configuration, installation, and repairs of PC hardware and peripherals according to established procedures.
• Contact end-users to define and perform data migration requirements.
• Monitor for trouble tickets and coordinate with appropriate vendors for equipment repair.
• Adhere to and enforce facility security measures, company safety standards, and software licensing procedures.
• Assist in setting up PCs and related peripherals for special requests.
• Lend guidance to desktop support teams on hardware-related issues.
• Provide assistance to others as directed.

Required Qualifications

Experience: 3 years of experience in an IT or PC-related field which includes experience in hardware configuration.

Technical Skills

• Desktop Support
• Troubleshooting
• Network awareness
• Microsoft Word

Preferred Qualifications

• A+ certification or equivalent experience.

Work Environment

This is a full-time, onsite position with a schedule of Monday through Friday, 7:00 AM to 4:00 PM. The role is designated as a non-field position.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact your Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.