Desktop Support Technician

TEKsystems; Birmingham (AL); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Life Insurance

Disability benefits

HSA

Job summary

TEKsystems is seeking a Level II EUC specialist for a contract-to-hire role in Birmingham, AL. The position focuses on end-user computing, Intune configuration, and Microsoft 365 service optimization. You will work with security and infrastructure teams to enforce Zero Trust policies and maintain endpoint security posture.

You’ll develop automation with PowerShell, maintain documentation, and support onboarding/offboarding while contributing to EUC strategy and roadmaps.

Qualifications

• Act as Level II for complex EUC issues and collaborate with team members.
• Assist with administration, configuration, and troubleshooting of Microsoft Intune.
• Manage and optimize Microsoft 365 services with advanced troubleshooting and policy management.
• Administer and support Microsoft Entra ID (Azure Active Directory) including conditional access and MFA.
• Design and maintain modern endpoint management strategies with Windows Autopilot provisioning.

Responsibilities

• Act as a Level II for EUC issues and work with teammates.
• Configure and troubleshoot Microsoft Intune and Autopilot deployments.
• Administer Exchange Online, Teams, SharePoint, and OneDrive policies.
• Manage Entra ID/Azure AD including conditional access and MFA.
• Create PowerShell scripts for automation and reporting.
• Collaborate with security teams to enforce Zero Trust and endpoint security posture.
• Support onboarding/offboarding at senior technical level with compliance alignment.
• Contribute to EUC roadmap and tool/process improvements.
• Maintain SOPs and knowledge bases for Level I/II teams.

Skills

EUC support

Intune administration

Microsoft 365 management

Azure Active Directory

PowerShell scripting

Zero Trust

Endpoint management

Documentation

Onboarding/offboarding

Collaboration with security

Tools

Intune

Azure AD

Autopilot

Microsoft 365

Job description

Description

Key Responsibilities

• Act as a Level II for complex EUC issues, working closely with other team members
• Assist with the administration, configuration, and troubleshooting of Microsoft Intune (device compliance, security baselines, Autopilot, application deployment, conditional access).
• Manage and optimize Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) with advanced troubleshooting and policy management.
• Administer and support Microsoft Entra ID (Azure Active Directory), including conditional access, MFA, role-based access, and identity lifecycle management.
• Design, implement, and maintain modern endpoint management strategies, including Windows Autopilot provisioning and policy-based configuration.
• Create and maintain PowerShell scripts and automation workflows for endpoint management and reporting.
• Collaborate with security and infrastructure teams to enforce compliance, Zero Trust principles, and endpoint security posture.
• Contribute to IT roadmaps and EUC strategy, recommending improvements in tools, processes, and user experience.
• Maintain technical documentation, SOPs, and knowledge bases to empower Level I/II teams.
• Support onboarding/offboarding processes at a senior technical level, ensuring alignment with compliance and security standards.

Job Type & Location

This is a Contract to Hire position based out of Birmingham, AL.

Pay and Benefits

The pay range for this position is $32.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Birmingham,AL.

Application Deadline

This position is anticipated to close on Aug 15, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.