Desktop Support Specialist — Windows 10 & Imaging

Arete Technologies, Inc.; Des Moines (IA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading IT consulting firm located in Des Moines, Iowa is seeking a professional to handle Windows 10 installation, maintenance, and troubleshooting. The ideal candidate will have experience with ServiceNow for incident management and basic skills with Active Directory. Familiarity with security remediation tools like Tripwire and Heat/Lumension is also desirable. This role offers the opportunity to work with a team dedicated to providing world-class IT services while maintaining work-life balance.

Qualifications

• Basic troubleshooting experience is required.
• Basic Active Directory experience is required.

Skills

Windows 10 installation and maintenance

Troubleshooting experience

Basic Active Directory experience

Experience with ServiceNow

Experience with Tripwire

Experience with Heat/Lumension for security remediation

Tools

G Suite for Government

MS Office

Adobe software

Job description

A leading IT consulting firm located in Des Moines, Iowa is seeking a professional to handle Windows 10 installation, maintenance, and troubleshooting. The ideal candidate will have experience with ServiceNow for incident management and basic skills with Active Directory. Familiarity with security remediation tools like Tripwire and Heat/Lumension is also desirable. This role offers the opportunity to work with a team dedicated to providing world-class IT services while maintaining work-life balance.