Desktop Support Engineer

Brite; Town of Victor (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Brite is seeking a skilled Desktop Technician in the Town of Victor, NY, responsible for installing, maintaining, and upgrading desktop hardware. You will troubleshoot issues and provide assistance to end-users both remotely and in person to ensure optimal workstation performance.

The ideal candidate has a Bachelor’s degree in Computer Science or related field, along with 1-2 years of experience. Strong troubleshooting skills and a customer-focused approach are essential for success in this role.

Qualifications

• Minimum of one to two years of experience in IT support or related field.
• Ability to work effectively in a fast-paced environment.
• Self-directed and results-oriented with strong analytical skills.

Responsibilities

• Install, maintain, and upgrade desktop hardware and equipment.
• Troubleshoot and resolve hardware, software, and network issues.
• Provide end-user assistance both remotely and in person.

Skills

Troubleshooting hardware issues

Network infrastructure knowledge

Excellent communication

Problem-solving skills

Time management

Education

Bachelor’s degree in Computer Science or related field

CompTIA A+ or similar certification preferred

Job description

Brite is seeking a skilled Desktop Technician in the Town of Victor, NY, responsible for installing, maintaining, and upgrading desktop hardware. You will troubleshoot issues and provide assistance to end-users both remotely and in person to ensure optimal workstation performance.

The ideal candidate has a Bachelor’s degree in Computer Science or related field, along with 1-2 years of experience. Strong troubleshooting skills and a customer-focused approach are essential for success in this role.