Desktop Support Engineer

METRIX IT SOLUTIONS INC; Southington (CT); On-site; Full time

Job description

• Build, customize, and maintain Windows desktop images using tools like Microsoft Intune, Autopilot
• Integrate drivers, patches, security baselines, and required applications into the base image.
• Ensure images comply with organizational security and compliance standards.
• Intune Autopilot Profiles, PowerShell scripting
• Azure AD join/hybrid join automations
• Manage and deploy Windows updates, feature upgrades, and driver/firmware updates.
• Validate updates in test environments before production rollout.
• Endpoint Configuration & Policy Management, GPOs, Intune Device Configuration Profiles, Security Baselines, Compliance Policies