Desktop Support Analyst- H

Harris Teeter; Elizabeth (NJ); On-site; USD 54,000 - 76,000; Full time

Job summary

Harris Teeter in Elizabeth, NJ, seeks a Desktop Support Analyst to provide onsite end-user support for a major healthcare client. The role covers Windows 10/11, Office, and HP hardware, with experience on iOS devices and ServiceNow. Expect on-call rotation and light travel, in a fast-paced environment that emphasizes reliability and customer service. This contract through December may convert to a permanent position.

Qualifications

• 2-3 years minimum in a desktop support role.
• Proficient with Windows 10/11, Microsoft Office, and HP hardware.
• Experience with Apple iOS devices and ServiceNow.
• Basic networking experience is preferred.
• A+ certification is highly desired.

Responsibilities

• Provide standard desktop support in a fast-paced, healthcare environment.
• Participate in an on-call rotation.
• Support onsite end-user devices and resolve technical issues in a timely manner.

Skills

Windows 10/11

Microsoft Office

HP hardware

Apple iOS devices

ServiceNow

Basic networking

Job description

Desktop Support Analyst

Desktop Support Analyst

Role:

Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey.

Location:

Primarily onsite in Elizabeth, NJ. To effectively support the on-call rotation. The role also involves potential minimal travel (less than 5%) to other nearby sites.

Contract Details

This is a contract role through December, with a high likelihood of conversion to a permanent position with the client.

Key Responsibilities & Environment

• Standard desktop support in a fast-paced, process-driven healthcare environment.
• The role includes participation in an on-call rotation.
• Candidate Requirements:
• Experience: 2-3 years minimum in a desktop support role.
• Technical Skills: Proficient with Windows 10/11, Microsoft Office, and HP hardware. Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.
• Certifications: A+ certification is highly desired.
• Logistics: Reliable transportation.

Opportunity For The Candidate

• This is a chance to work for one of the largest healthcare organizations in New Jersey.
• The role offers exposure to cutting-edge technologies and modern equipment.