Desktop Support Analyst

Beacon Hill; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a skilled Desktop Support Technician to join their IT team. The successful candidate will provide essential technical support to ensure desktop systems and software operate efficiently. Responsibilities include diagnosing and resolving issues while delivering exceptional customer service. This role requires a proactive approach to support and a commitment to helping internal staff succeed.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Leave Programs

Qualifications

• 1+ years of desktop support experience.
• Experience with Windows and Office.

Responsibilities

• Provide technical support to end-users.
• Diagnose and resolve hardware, software, and network issues.

Skills

Customer Service

Technical Support

Tools

Windows

Office

Job description

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This range is provided by Beacon Hill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $25.00/hr

Location

Philadelphia, PA

Work Environment

Fully on-site 5 days/week

Job Description

We are seeking a skilled and motivated Desktop Support Technician to join our IT team. The ideal candidate will provide essential technical support to end-users, ensuring that desktop systems, software, and network environments are operating efficiently. The role involves diagnosing and resolving hardware, software, and network issues, while providing exceptional customer service to internal staff.

Required Qualifications

• 1+ years of desktop support experience
• Experience with Windows and Office

Additional Information

Beacon Hill is an equal opportunity employer and encourages individuals with disabilities and/or protected veterans to apply.

California residents: Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your employment opportunities. It is used solely for reporting purposes and kept separate from other records.

Company Profile

Beacon Hill Technologies is a premier National Information Technology Staffing Group providing top technology talent across industries with comprehensive staffing services. Our dedicated team delivers quality IT professionals to meet technical and business needs.

Benefits

We offer a robust benefits package including medical, dental, vision, and leave programs as required by law. Details will be provided upon hiring.

Additional Details

We look forward to working with you. Beacon Hill. Employing the Future.