Desktop support

IT Resources; Indiana (PA); On-site; USD 63,039,000 - 71,635,000; Full time

Job summary

IT Resources in Indianapolis is seeking an Installation Technician (VoIP/Cisco Phones) for a 12-month contract. The role is based onsite in downtown Indianapolis, with five days on site. Employment type is a 12-month contract/project assignment.

The candidate will install and deploy VoIP systems, configure Cisco equipment, and support onsite workstation setups while troubleshooting issues and documenting progress for the team. Immediate interviews are encouraged.

Qualifications

• Experience with technology installations, structured cabling, or hardware deployments.
• Exposure to Cisco phone systems and VoIP technology preferred.
• Strong troubleshooting and communication skills.

Responsibilities

• Install and deploy VoIP phone systems.
• Configure, connect, and test Cisco phone equipment.
• Support workstation and phone setup at onsite locations.
• Troubleshoot basic connectivity and hardware issues.
• Document installation progress and communicate project updates to the team.

Skills

VoIP installations

Cisco phones

Troubleshooting

Customer service

Tools

Cisco equipment

Job description

Installation Technician (VoIP/Cisco Phones)

Where?

This position is based onsite in downtown Indianapolis. Team members are expected to work onsite five days per week throughout the duration of the project.

Job Details

• Pay: $22.00 - $25.00 per hour
• Employment Type: 12-month contract/project assignment
• Schedule: Monday - Friday, standard business hours
• Location: Downtown Indianapolis, IN (100% onsite)
• Start Date: Interviews are beginning immediately
• Openings: 2 positions available

Job Duties

• Assist with the installation and deployment of VoIP phone systems.
• Configure, connect, and test Cisco phone equipment.
• Support workstation and phone setup activities at various onsite locations.
• Troubleshoot basic connectivity and hardware issues.
• Document installation progress and communicate project updates to the team.

Job Requirements

• Previous experience with technology installations, structured cabling, telecommunications, or hardware deployments.
• Exposure to Cisco phone systems and/or VoIP technology preferred.
• Strong troubleshooting and problem-solving skills.
• Ability to follow technical instructions and work independently.
• Reliable transportation and ability to work onsite five days per week.
• Strong communication and customer service skills.

Why Consider This Opportunity?

• Gain hands‑on experience with enterprise‑level communications technology.
• Build your technical skills in a fast‑paced project environment.
• Work alongside experienced IT professionals.
• Opportunity to expand your networking and infrastructure experience.

This position is open to qualified candidates from all backgrounds and experiences. We are committed to fostering an inclusive workplace where everyone has the opportunity to succeed.