Desktop Engineer: IT Systems & VOIP Support

krg technology inc; Santa Clara (CA); On-site; Full time

Job description

This role will provide technical support and consulting services on all IT related matters, including laptop and desktop hardware, peripherals, desk phones and mobile phones as well as having in-depth knowledge with administering VOIP systems, network switch configurations, Windows servers, video conferencing systems, and other backend systems and services. The position will also provide ad hoc training on application use and various internal process and procedures as well as assist in ordering hardware, inventory management and other system administrative tasks, as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a fast growing and highly dynamic environment. This job may require occasional evening and weekend shifts.

Responsibilities

Requirements

Additional Information

All your information will be kept confidential according to EEO guidelines.