Desktop Analyst

RiseMe; Columbia (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

Nelson Mullins is seeking a Desktop Analyst to support desktop, laptop, and VDI environments across the firm. The role focuses on packaging, deployment, patching, inventory management, licensing audits, and documentation to uphold security and efficiency.

Ideal candidates have 3+ years in a large organization, strong Windows expertise (SCCM, Intune, PowerShell, Active Directory, Group Policy), and a proactive, detail-oriented mindset. Some travel may be required.

Qualifications

• 3+ years of experience in a large organization.
• Advanced troubleshooting experience in Windows 10/11.
• Strong knowledge of SCCM, Intune, PowerShell, Active Directory and Group Policy.
• Legal firm experience preferred.
• Light travel may be involved.

Responsibilities

• Manage desktop, laptop and VDI environments.
• Software packaging, deployment, patching and inventory management.
• Compliance reporting and license auditing.
• Documentation including technical notes and process guides.
• Image creation and workstation management; support software across firm operations.

Skills

Windows environments

Advanced troubleshooting

Communication

Tools

SCCM

Intune

PowerShell

Active Directory

Group Policy

Job description

Overview

Nelson Mullins, an AmLaw 100 firm, is currently seeking a Desktop Analyst to support the firms IT Department. The Desktop Analyst is responsible for managing and supporting desktop, laptop, and VDI environments across the firm.

A Day in the Life

This role requires executing and maintaining best practices for desktop, laptop, and VDI management, such as software packaging, deployment, patching, inventory management, compliance reporting, license auditing, technical documentation, image creation, and workstation management. Additionally, installing, testing, configuring, implementing, and documenting software applications supporting all firm operations is part of the role.

We Know You

This role requires a Desktop Analyst with over 3 years of experience in a large organization, offering the chance to contribute to the law firm's growth. Essential skills include strong communication, attention to detail, independent work under strict guidelines, and adept prioritization. Advanced technical expertise in Microsoft Windows environments using tools like SCCM, Intune, PowerShell, Active Directory, and Group Policy are a must. The idea candidate will love a challenge and is willing to learn.

Advanced troubleshooting experience with Windows 10/11, along with PowerShell skills, is necessary. Experience working within a large organization with multiple deployments is also required. Legal firm experience is preferred. Light travel may be involved.

Who We Are

With more than 1,000 attorneys, policy advisors, e-discovery professionals and other business professionals across offices in California, Colorado, the District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, New York, Ohio, Pennsylvania, Tennessee, Texas, West Virginia, and throughout North Carolina and South Carolina. Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.