Desktop Admin - SCCM

PDDINC; Groveport (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

PDDINC is seeking a Desktop Admin to manage IT operations and services for multiple sites in Groveport, Ohio. You will handle tasks such as technical support, monitoring, and reporting while also being on call after hours.

The role requires proficiency in various IT tools and software, including Win10, Office 2016/365, and experience with hardware components. A bachelor's degree in Computer Science or a related field is preferred, along with strong troubleshooting skills.

Qualifications

• 3-5 years’ experience providing technical support for systems with software and hardware components.
• Strong technical attitude and ability to quickly learn and apply technical knowledge.
• Excellent troubleshooting and problem solving skills.

Responsibilities

• Management of general IT Operations and services for multiple sites.
• Travel to other sites globally to assist on projects.
• On call to respond to site support after hours.

Skills

Win10

Office 2016/365

Server 2012

Active Directory

DNS

MS SCCM

Networking

Cabling

RF devices

Zebra printers

Education

Bachelor's degree in Computer Science or related field

Tools

Service Now

Intermec CK3

Dell workstations

Job description

Job Title

Desktop Admin

Location

Groveport, OH

Duration

4-6+ Months

Responsibilities

• Management of general IT Operations and services for multiple sites including adds, moves, changes, monitoring and reporting as assigned by Management team.
• Travel to other sites (globally) to assist on projects as assigned by Management team.
• On call to respond to site support after hours.
• Proficiency in Win10, Office 2016/365, Server 2012, Active Directory, DNS, MS SCCM.
• Networking, Cabling, Tone, Tracing cables.
• Working with Dell workstations, Laptops, MS Surface products.
• Proficiency with RF devices (handheld Intermec CK3, Truck mounted VM1 Thor).
• Proficiency working with Zebra ZT510, 105SL printers.
• Familiarity with troubleshooting Cisco IP phones and Wireless Access Points.
• Supporting Shipping workstations with UPS WorldShip.
• Service Now (ITSM).

Minimum Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Directly related work experience may be substituted for degree.
• IT Certifications a plus.
• 3-5 years’ experience providing technical support for systems with software and hardware components.
• Strong technical attitude and ability to quickly learn and apply technical knowledge.
• Excellent troubleshooting and problem solving skills.
• Ability to multi-task in an interrupt-driven environment.
• Ability to work without supervision.

Additional Information

• Proficiency working with Zebra ZT510, 105SL printers.
• Familiarity with troubleshooting Cisco IP phones and Wireless Access Points.
• Supporting Shipping workstations with UPS WorldShip.
• Service Now (ITSM), SNOW.