Desk Clerk - Tahanan (Graveyard)

Mercy Housing; San Francisco (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Healthcare plans

Dental and vision options

401(k) matching

Paid time off: 15 days first year

Job summary

Mercy Housing in San Francisco is seeking a Desk Clerk to provide resident services, monitor building access, and communicate effectively with the Property team. This on-site role supports safety and guest services for a welcoming community.

The Graveyard Shift runs Wed-Sun from 12am to 8am. The position pays $21.00-$23.00 per hour, with benefits including healthcare, PTO, holidays, a 403b plan with matching, and paid time off for holidays and volunteering.

Qualifications

• High school diploma or equivalent required.
• General office experience preferred.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Skills

Customer service

Communication

Record keeping

Education

High school diploma or equivalent

Job description

Find: Purpose. Community. Career. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

Find: Purpose. Community. Career. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

Desk Clerk

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position.

Schedule

Graveyard Shift: Wed-Sun, 12am-8am.

Pay

$21.00-$23.00/hour

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.