Desk Clerk - The Dudley (Full-time, Swing Shift)

Mercy Housing Management Group; San Francisco (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Healthcare plans

PTO 15 days

Holidays + floating holidays

403b + match

Early close Fridays

Job summary

Mercy Housing Management Group is seeking a Desk Clerk in San Francisco, CA for an on-site, full-time role. Swing shift: Wednesdays through Sundays, 3pm–11pm. Responsibilities include resident service, security, and communication with authorities as needed. Pay ranges from $20.00 to $22.00 per hour.

The position emphasizes safety, customer service, and coordination with the Property team. Lived experience encouraged; San Francisco Fair Chance Ordinance considerations apply.

Qualifications

• 1 year: General Office Experience.
• Experience in resident services or property management is a plus.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Skills

Customer Service

Education

High School diploma or equivalent

Tools

Yardi

Microsoft Word

Job description

Job Details

Posting Details

Posted on August 7, 2026

Locations

Showing 1 location

San Francisco, CA 94103, USA

• Property Operations
• Full-Time
• Requisition #: DESKC004938

Description

Find: Purpose. Community. Career.

At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Schedule: Full-time, Swing Shift: Wednesdays - Sundays 3pm-11pm

Pay: $20.00-$22.00/hour

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

Customer Service Some Knowledge

Preferred

Yardi Novice Microsoft Word Novice

Behaviors

Preferred

Team Player : Works well as a member of a group

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Education

Preferred

High School or better.

Experience

Required

1 year: General Office Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.