Desk Clerk - 1633 Valencia (Graveyard)

Mercy Housing; San Francisco (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Healthcare plans

PTO and holidays

403b + match

Early close Fridays (3 paid hours)

Early close prior to a holiday

Paid Time off between Christmas and NY

Paid Volunteer Time

Paid Parental Leave and CaregiverLeave

Paid Life Insurance

Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Job summary

Mercy Housing in San Francisco is seeking a Desk Clerk to provide resident-facing customer service, monitor the complex, and support the Property team with security duties and clear communication with authorities.

The role is on-site, full-time with a graveyard shift (Wed-Sun, 11pm-7am). Helpful experience in general office tasks and a high school diploma are preferred; a comprehensive benefits package is offered, including healthcare, PTO, retirement plan, and more.

Qualifications

• High school diploma or equivalent.
• General office experience.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Skills

Customer service

Communication skills

Office administration

Education

High school diploma or equivalent

Job description

Find: Purpose. Community. Career.

At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do - from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Schedule:

Full-time, Graveyard shift: Wednesdays-Sundays 11pm-7am

Pay

$20.00-$22.00/hour

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.