Desk Clerk

SPM, LLC; Florida; On-site; USD 28,000 - 38,000; Full time

Job summary

SPM, LLC is seeking a Desk Clerk for Faush Metropolitan Manor to greet visitors, coordinate with the Community Manager, and support residents. You will monitor access, respond to inquiries, and ensure smooth daily operations at the front desk.

The ideal candidate communicates clearly, remains calm under pressure, and can work independently as part of a team. A valid driver's license and auto insurance are required.

Qualifications

• Provide excellent customer service and maintain open lines of communication among management, staff and residents.
• Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
• Must be a strong and effective communicator with high level written and verbal communication skills.

Responsibilities

• Greet visitors and welcome residents; assist with inquiries at the front desk.
• Monitor building access and visitor log; report unusual occurrences to Community Manager.
• Record necessary information in the Front Desk Log and sign in packages delivered to the building.

Skills

Customer service

Communication skills

Job description

Desk Clerk - Faush Metropolitan Manor

SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.

As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.

JOB REQUIREMENTS

• Provide excellent customer service and maintain open lines of communication among management, staff and residents.
• Respect the privacy and confidentiality of residents, fellow staff members and visitors.
• Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
• Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager.
• Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner.
• Answer all phone calls to the community in a professional manner.
• Record necessary information in the Front Desk Log.
• Sign in all packages delivered to the building per community procedures.
• Observe relevant safety rules as required.
• Must be a strong and effective communicator with high level written and verbal communication skills.
• Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented.
• Must be able to work independently and as a team member with a helpful attitude.
• Excellent ability to multi-task.
• Must have valid drivers license and auto insurance.

SPM, LLC is an equal opportunity employer. Drug-free workplace