Desk Attendant - Day & Night Shift

Peakmade-Real-Estate-1; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

PeakMade Real Estate is seeking a Desk Attendant to manage the front desk for a dorm-style student housing community. The role focuses on receiving and logging deliveries, greeting visitors, signing in residents, and maintaining a calm, safe environment.

You will respond to resident inquiries, document nightly activities, and hand off information to daytime staff. Overnight shifts, weekends, and holidays may be required.

Qualifications

• Must be available to work overnight shifts, including weekends and holidays as needed.
• Strong communication and customer service skills.
• Reliable, punctual, and able to stay alert throughout the shift.
• Ability to stay calm and respond appropriately in a quiet but occasionally urgent environment.
• Previous experience in residential, security, or front desk roles preferred but not required.

Responsibilities

• Monitor and manage the front desk area during midday or overnight hours.
• Receive and log package and food deliveries.
• Greet visitors and ensure they are properly signed in, following community access protocols.
• Provide assistance to residents with minor questions or concerns.
• Maintain a calm, professional presence to help promote safety and order.
• Report any suspicious activity, incidents, or maintenance issues to appropriate personnel.
• Complete nightly logs and hand off relevant information to the daytime staff if applicable.

Skills

Communication skills

Customer service

Punctuality

Alertness

Overnight shifts

Job description

The Desk Attendant is responsible for maintaining a secure and welcoming environment at the front desk of a dorm-style student housing community during business hours. The primary duty is to receive and manage deliveries, while also providing a consistent staff presence to deter unauthorized access and respond to basic resident inquiries or concerns as needed.

What You’ll Do:

• Monitor and manage the front desk area during midday or overnight hours.
• Receive and log package and food deliveries.
• Greet visitors and ensure they are properly signed in, following community access protocols.
• Provide assistance to residents with minor questions or concerns.
• Maintain a calm, professional presence to help promote safety and order.
• Report any suspicious activity, incidents, or maintenance issues to appropriate personnel.
• Complete nightly logs and hand off relevant information to the daytime staff if applicable.

What You’ll Need:

• Must be available to work overnight shifts, including weekends and holidays as needed.
• Strong communication and customer service skills.
• Reliable, punctual, and able to stay alert throughout the shift.
• Ability to stay calm and respond appropriately in a quiet but occasionally urgent environment.
• Previous experience in residential, security, or front desk roles preferred but not require

Who We Are:

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

Our Mindsets

• People Matter Most
• Do the Right Thing
• Create Moments
• Own It
• Evolve