DESK ASSISTANT/PAGE - BURLINGTON BRANCH LIBRARY

Knox County; Tennessee; On-site; USD 17,000 - 21,000; Part time

Job summary

Knox County Burlington Branch Library is seeking a part-time Desk Assistant/Page to support patron services. Responsibilities include shelving, circulation data entry, helping patrons locate materials, and fulfilling requests.

The role requires basic computer skills, attention to detail, and the ability to work as part of a team. Evening hours and weekend coverage are included as part of the schedule.

Qualifications

• High School diploma or GED required; Associates degree preferred.
• Basic computer skills and ability to operate office equipment.
• Attention to detail and ability to work in a team.

Responsibilities

• Shelving and organization of library materials.
• Perform circulation tasks in the internal database.
• Assist patrons in using the public access catalog and locating materials.
• Retrieve materials to fulfill patron requests and process accordingly.
• Answer phone calls and respond to emails from the public.
• Monitor stock on shelves and ensure proper shelving.

Skills

Basic computer skills

Attention to detail

Teamwork

Punctual attendance

Customer service

Education

High School diploma or GED

Associates degree preferred

Tools

Public Access Catalog (PAC)

Job description

DESK ASSISTANT/PAGE - BURLINGTON BRANCH LIBRARY

Purpose of Job

The purpose of this classification is to perform a variety of tasks related to library patron services. This position is part-time.

Essential Functions

The Desk Assistant/Page is responsible for the following essential functions:

• Performs all tasks necessary for shelving and organization of library materials
• Perform circulation functions on internal database
• Assists patrons in using public access catalog and in locating materials/information
• Retrieves materials to fill patron requests and processes appropriately
• Answers phone calls and replies to emails from public
• Monitors stock on shelves and ensures materials are correctly shelved
• Retrieves materials to fill patron requests and process appropriately

Additional Job Functions

• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor's Office
• Perform other duties as required

Minimum Training & Qualifications

• High School diploma or GED required: Associates degree preferred
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position

Specialized Knowledge

• N/A
• Ensure regular, punctual attendance during scheduled work hours
• Basic understanding of computers, printers and other office equipment
• Ability to focus and demonstrate great attention to detail
• Ability to work cooperatively as a member of a team

Physical Requirements

• This position requires the ability to engage in occasional light physical activity.
• Ability to stand for extended periods of time.
• Ability to discern colors.
• N/A

Schedule

Monday 4:00 pm - 8:00 pm

Thursday 4:00 pm - 8:00 pm

Saturday 12:00 pm - 5:00 pm

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.