Desk Assistant

J T Becker & Co Inc; Bridgeville (Allegheny County); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

401(k)

Health insurance

Remote/hybrid options

Bridgeville office

Job summary

Becker & Company is seeking a dedicated Desk Assistant to join our team. This full-time role combines administrative duties with in-house investigative tasks, supporting our Desk Investigations team by conducting research, DMV checks, preparing client reports and invoices, and identifying relevant online content.

This position offers flexible arrangements — remote, hybrid, or on-site at our Bridgeville office — with a comprehensive benefits package including PTO, 401(k), and healthcare.

Qualifications

• Familiarity with Microsoft Office Suite (Word, Outlook, etc.)
• Excellent oral and written communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management abilities
• Proficiency in conducting social media searches and online research

Responsibilities

• Conduct database and search engine searches for each Desk Investigation assignment.
• Perform paid DMV searches as required.
• Prepare and distribute reports and invoices to clients.
• Assist the Desk team in identifying and verifying social media profiles and relevant online content associated with investigation subjects.
• Identify and preserve relevant online content discovered during investigative searches.
• Conduct all searches and information-gathering activities in accordance with applicable laws, company policies, and established investigative procedures.
• Perform other duties reasonably related to the position assigned.

Skills

Microsoft Office Suite

Excellent oral and written comms

Independent and team work

Organizational and time management

Social media searches & online search

Job description

Becker & Company is seeking a dedicated Desk Assistant to join our team. This role involves a variety of administrative and in-house investigative duties, focusing on national insurance claim assignments. The Desk Assistant supports our Desk Investigations team by conducting database and search-engine research, DMV searches, preparing client reports and invoices, and helping identify and preserve relevant online content.

Responsibilities

• Conduct database and search engine searches for each Desk Investigation assignment.
• Perform paid Department of Motor Vehicles (DMV) searches as required.
• Prepare and distribute reports and invoices to clients.
• Assist the Desk team in identifying and verifying social media profiles and relevant online content associated with investigation subjects.
• Identify and preserve relevant online content discovered during investigative searches.
• Conduct all searches and information-gathering activities in accordance with applicable laws, company policies, and established investigative procedures.
• Perform other duties reasonably related to the position assigned.

Job Requirements

• Familiarity with Microsoft Office Suite (Word, Outlook, etc.)
• Excellent oral and written communication skills
• Ability to work independently and as a part of a team
• Strong organizational and time management skills
• Proficiency in conducting social media searches and online research

This position offers a full-time commitment with the flexibility of being remote, hybrid, or in our Bridgeville office. We provide a comprehensive benefit package, including PTO, 401(k), healthcare, along with other benefits. As a nationwide provider of investigative services, Becker & Company has been serving the property and casualty insurance industry for over 32 years. Join our team of dedicated professionals who enjoy their work and deliver exceptional results.