Desk Agent(s) Needed! (Glendale)

Back Alley Bowling; Glendale (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

401k

Team Member Discounts

Friends & Family Discounts

So much more

Job summary

Back Alley Bowling in Glendale, CA seeks Front Desk Attendants to create a welcoming bowling experience for guests. You will help guests choose their bowling experience, assist with equipment, answer phones, and direct calls to other departments while maintaining front desk cleanliness and organization.

The role involves interacting with guests, handling cash, and coordinating with other team members to ensure smooth operation of lanes and leagues.

Qualifications

• Previous cash handling experience preferred.
• Must be at least 18 years of age.
• Must be able to work a variety of shifts: day, night, weekends.

Responsibilities

• Answer phones with friendly greeting and provide information.
• Ensure maximum lane utilization by managing guest flow.
• Accurately assign rental shoes, lanes, billiard tables, and lockers.
• Clean, spray and disinfect rental shoes after return.
• Track lane availability and assign open lanes.
• Prepare for leagues, ensuring start times.
• Promptly notify staff of any malfunctions and log it.
• Operate POS accurately and efficiently.
• Assist guests and team members as needed.

Skills

Friendly personality

Excellent interpersonal skills

Effective communication

Team player

Customer service

Job description

Glendale, United States | Posted on 10/30/2026

If you are looking for a fun, rewarding career where you can meet some of thecoolest people (Team Members & Guests), then look no further. Back AlleyBowling offers competitive pay, 401k, Team Member Discounts, Friends & Family Discounts, and so MUCH MORE! Please see the job description below.

• competitive pay
• 401k
• Team Member Discounts
• Friends & Family Discounts
• so MUCH MORE!

We are seeking Front DeskAttendants to provide the most amazing bowling experience to our Guests.Looking for individuals with some pep in their step who love to chit chat andmake Guests feel welcome. You will deliver prompt, friendly service by helpingGuests select the best bowling experience for their group, help with the selection of proper bowling equipment (shoes and balls), answer the phones anddirect calls to other departments, answer questions about all the center has tooffer, maintain cleanliness and organization of the front desk and assist otherdepartments as necessary.

Summary of Responsibilities

• Answer phones with theproper greeting and provides prompt and accurate information
• Ensure maximum utilizationof lanes through efficient control of guest flow
• Accurately assign rentalshoes, lanes, billiard tables, and lockers
• Clean, spray and disinfectrental shoes upon return (brushing the soles)
• Track lane availability andassign open lanes
• Prepare for leagues,ensuring that they start on time
• Promptly notify mechanicand/or porter of any pinsetter malfunctions and logs it on call sheet
• Operate POS accurately andefficientlyli>
• Use perfect cash handlingpractices
• Assist team members withmiscellaneous duties to prevent delays in Guest service
• Operate the P/A system
• Promptly assist Guests andanswer all questions, seeking help from management as needed

Physical Demands

• Constantlyrequired to stand
• Constantlyrequired to walk, including up and down stairs
• Mustbe able to lift or carry 10 pounds or less

Abilities Required

• Friendlyand outgoing personality
• Mustbe able to get along with other team members
• Mustbe willing to work a variety of shifts: day, night, and weekends
• Mustcommunicate effectively to the guests, team members, managers
• Mustbe clean and organized
• Excellentinterpersonal skills

Requirements

Previous Cash Handling Experience Preferred

Must be atleast 18 years of age or older